DevOps Engineer (offline)

Master of Code Global is specializing in AI-powered conversational experiences and apps & web development. Founded in 2004, we are a US company with development centers in Ukraine and Canada. For over 3 years, we have been working in the sphere of Conversational Applications, we also have our E-commerce product for the Shopify platform as well as develop Web & Mobile domain. We were the first in the world, who succeeded to integrate Apple Pay into Apple Business Chat.

LivePerson, as our partner, is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in the future where conversations are the norm for getting your intentions fulfilled – whatever they are.

We are an innovative, intent-driven company that believes in building the future and we are looking for growth-minded, unconventional thinkers, developers, and builders to join the team.

Required background and skills:
- 3+ years of experience in DevOps Engineering;
- Experience with Kubernetes;
- Experience with monitoring tools like Prometheus/Grafana;
- Experience in maintaining and scaling out distributed data stores like Cassandra, ElasticSearch or Redis;
- Experience with cloud platforms - GCP;
- Experience in scripting, preferably Shell;
- Experience in Ansible or similar tools;
- Experience with Git, Jenkins, and other CI/CD tooling;
- Understanding of infrastructure concepts like load balancers;
- Upper-Intermediate English.

Responsibilities:
- Improve the end to end lifecycle of application services by closely working with the partnering teams through all the phases of design, development, deployment, operation and refinement;
- Provide support services before they go live through activities such as system design, developing software platforms and frameworks, capacity planning and launch reviews;
- Design, implement and support operational and reliability aspects of large scale Kubernetes clusters with focus on performance at scale, real time monitoring, logging and alerting;
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health;
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity;
- Develop innovative solutions to ensure efficient SRE processes under regulatory requirements. Bring SRE expertise to the product teams that enforce regulatory requirements;
- Practice sustainable incident response and blameless postmortems;
- Support CI/CD pipeline to enable efficient delivery of service to production.

About Master of Code Global

At Master of Code Global we are a team of experts developing custom world-class digital experiences for web, mobile, as well as conversational chat and voice solutions empowered by AI.

Founded in 2004, with more than 250+ Masters globally, and 400+ projects delivered, our solutions have been used by more than 1 billion users worldwide. Our diverse portfolio includes global brands, enterprises, as well as successful startups, such as Golden State Warriors, T-Mobile, LivePerson, World Surf League, MTV, Aveda, Jo Malone, Infobip, eBags, Burberry, Estee Lauder, Post, Glia, and others.

We are a service company with a product mindset and experience proven by the success of our own products, a suite of apps for the Shopify e-commerce platform that is used by 10,000+ stores globally.

We foster long-term relationships with our team members, offering a balanced blend of freedom and responsibility. There are no barriers across the company, and our leadership team is always within reach. Our relationships are built on transparency, honesty, and mutual respect, establishing trust from day one.

Masters are a community of unique individuals united by shared values: impact, passion, growth, trust, respect, and fun.

Become a Master with us!

Company website:
https://masterofcode.com

DOU company page:
https://jobs.dou.ua/companies/masterofcodecom/