Senior Data Analyst/Optimization agent (offline)

What you should do:

• Perform telecom contract assessments and develop recommendations for clients to optimize their telecom spend
• Work with clients’ financial teams to analyze complex billing models, reconcile and allocate charges and develop detailed reports
• Perform telecom operations services, optimize processes, and define plan/feature standards
• Provide top quality customer service to clients, vendors, and internal teams
• Works with other optimization leads to analyze opportunities, quantify scope for improvement and define core areas of focus to improve Customer experience and cost savings .

What you should have:

• Excellent analytical, problem solving, decision making.
• Upper intermediate or better English communication skills required (written and verbal).
• Strong Microsoft Office proficiency, specifically Excel
• Must have strong interpersonal skills to effectively communicate with both internal and external clients.
• Ability to prioritize work activities based upon financial impact to desired business goals
• Has the passion to engage in deep analytical, algorithmic work while staying connected to the core business teams

What we offer:

🧘 Company mission, values, atmosphere and teamwork based on trust!
🔝 Multinational environment!
🏄🏻‍♂️ Opportunities for professional development and personal growth!
🎓 learning and development activities, mentoring and coaching!
💵 Fair compensation, bonuses and benefits included!
👌🏻 Hybrid high-tech office and possibility to work entirely remotely!
🎉Team buildings and sport activities!

About brightfin

Our business:

Being a unique telecom and cloud management solution built natively on ServiceNow platform, MobiChord is the fastest growing telecom and cloud management company with multiple verticals customers all over the world.
We are changing the world of old-school telecom completely and hold a leading position in the niche.
MobiChord software helps large companies (B2B, enterprise-scale) manage everything related to telecommunications and cloud services, as well as reduce labor costs by 69%, make processes 86% quicker, and reduce operational costs up to 32%.
We automate all major business processes, from ordering a new phone to requesting virtual machine from Amazon through integration with major telecom and cloud providers
We analyze data, automatically suggest savings, and process requests via automation.
Above all, is our passion for providing amazing consumer focused user experience


Our technologies:

Our core product is built in ServiceNow and AWS.By being built on top of ServiceNow we have a unique advantage of having the data and automation where these companies need to have it. ServiceNow also contains cutting edge features that you would expect of enterprise software (database designer and ORM, UI frameworks on AngularJs, workflows, full-stack JavaScript, machine learning, integration APIs and much more). By natively integrating into existing ServiceNow applications, can focus on creating great products and not on reinventing the wheel!
On top of that, we have our own cloud services for API integrations, mass data processing, analytics, etc.


Social package:

Health Insurance
Paid sick days/vacations
English courses
Educational events
Team buildings

Company website:
https://mobichord.com/

DOU company page:
https://jobs.dou.ua/companies/mobichord/vacancies/