Customer Care Agent (Billing Manager) (offline) $400-600

We are looking for smart, Еnglish proficient people with excellent communication skills and ability to process big amount of information:

• Accuracy to details
• Fluency in both written and spoken Еnglish
• Ability to process big amount of information
• Excellent attention to detail and multitasking skills
• Analytical skills

Full-time position requiring 40 hours of work per week. Your regular weekly schedule will be Monday to Friday US hours (Eastern Standard Time ) hours from 8.00 a.m to 5.00 p.m EST (15.00 — 00.00 Kyiv)

We offer
• Competitive salary
• Night home transfer
• Comfortable office, located in the city center with terrace and bike parking
• Official employment, paid sick leave, 20 days off including Ukrainian holidays
• Free English lessons
• Workshops
• Career development plan
• Mentoring education
• Ability work remotely

Responsibilities
• Communication with clients and primary data entry to the application program
• Oversee and streamline billing and collections processes
• Month-end closing of the billing group information
• Plan and implement quality assurance for all processes
• Special program/billing planning and implementation