Business Data Analyst (offline)

You’ll need to take our business data analysis and data-driven decision making to the next level:

— Organize effective cross-functional reporting and analytics,
— Streamline our dashboards,
— Simplify evaluation of the effectiveness of our customer acquisition and retention,
— Support each department in their department-specific analytical needs.

You’ll be also responsible for creating a “single source of truth” for business data by integrating internal data-sets from CRM, Google Spreadsheets, accounting systems, user behaviour tools (with the support of our IT team).

Within your first month we expect you to be able to quickly answer questions like:

“What’s the NRR of our Top-100 customers?”
“In which customer segment our MRR growth is highest this year?”
“Is it true that our customers paying by credit card churn more often than those paying by wire transfer?”,etc.

We expect you to be proactive — you’ll be working closely with CEO on the specific projects assigned by management, sure; but we mostly expect you to proactively lead the business analysis in the company, and find data insights to improve our customer acquisition and retention, and business in general.

We will measure your success in 6 months by checking with each department leader (sales, marketing, CS, finance) if they find it much easier to make decisions based on data.

Requirements

Data Analyst experience in SaaS business (preferred) or e-commerce business
Good knowledge of SaaS metrics
Basic programming/scripting skills
Strong data vizualization skills
Hands-on experience with Google Data Studio and/or Power BI, Tableau
Good understanding of the pros and cons of different BI platforms
Fluent business English
Nice to have

Basic knowledge of ML tools and techniques is a plus
Presentation design skills is a plus

We offer

The dream team of passionate people and strong internal culture
We will pay for your professional development ─ conferences, courses, books, etc.
Hybrid work model: few days a week at the office, all other time — work from where you like it.
Medical insurance.
Unlimited vacation policy.

About YouScan

YouScan.io is an AI-powered social media intelligence platform with industry-leading image recognition capabilities. We help businesses get insightful analytics, discover real consumption situations, measure brand visibility, discover influencers, conduct competitor research, and manage brand reputation. YouScan has over 600 clients, including large agencies and leading international brands in Ukraine, Europe, North and South America.

The team—that’s what sets YouScan apart. It's impossible to explain in words. You have to meet us and feel the atmosphere to understand that our people and culture make YouScan unique. We also have some exceptional benefits to make your working life more enjoyable: 4-day workweek in the summer, unlimited vacation, all-team holiday breaks, and paid sabbaticals after 5 years of work.

Company website:
https://youscan.io/product/

DOU company page:
https://jobs.dou.ua/companies/youscan/