We're looking for an Application Support Engineer for the application support part of our team.

ThingsBoard, Inc. is a US corporation founded in 2016 with RnD center in Kyiv, Ukraine. We are the main contributor and maintainer of ThingsBoard open-source IoT Platform. We deliver and constantly improve scalable, robust and affordable IoT Platform that dramatically reduces time-to-market for life-changing IoT solutions. We also help companies to deliver great IoT products based on ThingsBoard.

Requirements:

Application installation/upgrade procedures;
Application support;
Skill set for L2 application support and SLA management;
Ability to run SQL/CQL statements to extract data and make config changes on DB as and when required;
Creating docs in Knowledge Base;
English — good written and verbal skills;

Would be a huge plus:

Experience with the NoSQL DBs;
Experience with HTTP(S)/MqTT/TCP/UDP;
Any experience with logical chain creation.

We offer:

Working on an open-source IoT platform that has thousands of installations all over the world and 7000+ stars on GitHub;
Modern cutting-edge development stack;
A high-professional team without bureaucracy and management overhead with 13+ years of experience;
Career growth opportunities and regular salary review;
Full-time office work with flexible work hours;
Free English classes;
Comfortable office and fridge with free beverages.

About ThingsBoard

Founded in 2016, ThingsBoard is now the most popular Open Source IoT Platform (9000+ GitHub starts) for data collection, processing, and visualization with thousands of installations around the world.

We are constantly hiring skilled professionals to join our friendly and experienced team on a full-time basis in the Kyiv office.

Company website:
https://thingsboard.io

DOU company page:
https://jobs.dou.ua/companies/thingsboard-inc/

Job posted on 8 September 2021
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