Helix Global LLC is a new fast-growing Ukrainian IT product company with foreign investments.
We provide products that help businesses in driving acquiring, converting, retaining, and strengthening the relationships with its B2B customers.
Our services are Business Process Ecosystem, Omni Channel Marketing, Business Intelligence Consultation.
We are looking for IT Help Desk Manager.
Your responsibilities will cover the following topics
- Be leading and managing all the IT department, with a large percentage of hands-on work
- Design, implement and maintain IT services, devices and lead global projects
- Monitor internal network and security devices
- Analyzes complex business needs presented by the user community and recommends technical solutions
- Manage company’s data center
- Creating, maintaining, and enforcing standards/procedures for technical solutions
- Maintain an ISO, GDPR compliant IT infrastructure, including policies, processes, and regular audits
- Act as the company’s help desk function
- Maintains company equipment and vendor contracts
Requirements
- Minimum 5 years hands on experience as a sysadmin / IT operations in a IT company
- Help desk support to local and remote users
- Experience with enterprise systems (G Suite, MS office 365)
- Vast experience in MS OS (AD, WSUS, DC, win servers, win 10)
- Deep technical knowledge in virtualisation (VMware preferred)
Windows and Linux servers
- Servers and pc Hardware and Software
- Networking technology and infrastructure (switches & firewall)
- VPN
- Backup and restore solutions (Veeam)
- Storage systems
-Monitoring and security tools
- Cyber security solutions
- Cloud solutions (AWS, GCP) - Advantage
- Fluent English is a must
Skills for success
- Exceptional analytical, conceptual and problem-solving abilities
- Pro-activity with good initiative and communication skills
- Ready to take on responsibility
We offer
- Spacious and cozy office located in Kiev, Podil region - BC ILLINSKY (in a 5 minutes’ walk from Kontraktova ploshcha metro station)
- Competitive Salary depending on experience and skills
- Paid 24 calendar days of vacation and 5-days' sick leave
- Social package - medical insurance, gym compensation, lunches, fruits, snacks
- Flexible work hours (from - 8,9,10 am till - 5,6,7 pm)
- Democratic culture, ambitious goals, best workflow practices
- Opportunity for your professional and career growth in interesting projects
- Сomfortable and productive working environment
- Specialized trainings, English classes (certified English teachers)
- Corporate events and entertainment
Here is our website for more information about us https://www.helixglobal.net//, which has been currently updating (we expect to complete by the end of Q3 2021).
We provide opportunities to our employees for career growth and professional development together with the company growth.
Join our growing team!
About Helix Global LLC
Helix Global LLC is an international full-lifecycle IT outsource company.
We have 12 years of expertise in Information Technologies and Services, with more than 15 offices all over the world. Currently, we have more than 352 successfully implemented projects in E-commerce, Business Process Ecosystem, Omni Channel Marketing, Business Intelligence Consultation, Big Data services, Payment Platforms.
We provide products that help businesses in driving acquiring, converting, retaining, and strengthening the relationships with its B2B customers.
Our company has a high potential of growth in Eastern European region. We aim to provide big opportunities to our employees for career growth and professional development.
Company website:
https://www.helixglobal.net/
DOU company page:
https://jobs.dou.ua/companies/helix-global/
The job ad is no longer active
Job unpublished on
8 October 2021
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