Brainstack_is a fast-growing product company that develops high-tech solutions for customers in more than 100 countries. Armed with the latest technologies and a young ambitious team, we strive to be the best in what we do.

Brainstack_is a fast-growing product company that develops high-tech solutions for customers in more than 100 countries. Armed with the latest technologies and a young ambitious team, we strive to be the best in what we do. We strongly believe that the personal growth and self-development of every team member is one of the pillars of a successful business strategy. That’s why we are ready to provide all the tools and support necessary for your professional journey. Here, there’s no room for bureaucracy or micromanagement — each team can create its own ecosystem that’ll ensure max productivity and perfect teamwork.

Brainstack_ is a place where you grow together with the company.

We’re looking for Billing Support manager, become a part of Brainstack_ Billing Support Team and embark on a new professional journey!

By joining our team, you will:

- Become a guiding light in the world of refunds and chargebacks.
- Work with leading payment companies.
- Have the freedom to share your ideas and implement them into the work process.
- Be able to grow as a specialist and take positions that you are interested in — we help people grow and invest in the talents we believe in.
- Be a part of a team of incredible people with lots of different interests and skills.
- Get to enjoy all the benefits — cozy office, tasty breakfasts, crazy parties, full medical insurance, you name it!

Requirements:

- Fluent English
- Strong written communication skills
- Time-management skills
- Familiarity with Zendesk
- Attention to details
- Ability to work in a high-loaded atmosphere
- Drive and desire to provide customer support professionally
- Team player

Responsibilities:

- Carry out a refund and chargeback
- Provide refund-related support via email
- Troubleshoot and solve customer’s issues

Schedule:

5 working days per week

Shifts:

- 10:00 — 19:00
- 11:00 — 20:00

Other features:

- Possibility to be part of the creative environment and make your input to it;
- Variety of social and professional activities;
- Friendly and warm culture;
- PE employment;
- 18 days of vacation paid per year;
- Medical insurance;
- Documented sick days paid;
- 3 non-documented sick days paid;
- Breakfasts/fruit/yummies in the kitchen.

About Brainstack_

Thoughtful Product Making.

We’re a team of intelligent, fun-loving people working on our own products which actually make a difference and we always strive for more.

• Engaged team
Brainstack_ has gathered a team of young, ambitious professionals working on awesome products together. We are looking for people who love technology and understand how to make it. In our turn, we give you all you may need to develop great software.
• Our products
Some of our products have already become known worldwide and we are catching up with new products. Creating great products is a team job: no matter which position you occupy: every task, every pixel, every code line makes a difference.
• Customers worldwide
Our products are presented in the USA, Europe, Central and South America and we are expanding to Asia. You are to be working with customers from around the world, each day gaining new experience.
• Big and little perks
You give us your time, ideas and energy in return we provide you with competitive salary, 24 days’ annual vacation, comfortable office, food and drinks, 2 big seasonal corporate parties and usual Friday evening fun.

Company website:
https://brainstack.team/

DOU company page:
https://jobs.dou.ua/companies/brainstack/

Job posted on 6 September 2021
10 views    1 application


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