Shelf is a distributed software development company that applies technology to the problem of organizing knowledge for contact centers. By applying AI and analysis, Shelf helps companies organize large quantities of unstructured knowledge regardless of its format, including text, audio, video, etc.
Shelf’s approach to centralized knowledge ensures that the information customers get from agents or platforms is always consistent and accurate.
Headquarter: Stamford, CT, United States. R&D center: Lviv, Ukraine.
Responsibilities:
The R&D Team plays a critical role in Shelf’s future development and direction. We’re working directly with the executives and responsible for designing and implementing strategic R&D initiatives:
- Rapidly design, prototype, and experiment possible (deep) learning solutions to solve real-world problems in a highly ambiguous environment.
- Collaborate with Product and Engineering teams to integrate successful solutions into large-scale, highly complex production systems
- Take ownership and pride in the products we build and always make sure they are of the highest standard
- Be empathetic towards team members and customers
Required skills:
- 2+ years of experience with a proven record in the ML and analytics
- Experience in developing learning models and applying advanced analytics solutions to solve complex business problems.
- Understanding theoretical concepts of Recommendation Systems, (language modeling, text classification, sequence classification, question answering, clustering, topic modeling).
- Experience deploying and maintaining ML solutions in production.
- Hands-on experience in conceptual modeling, statistical analysis, predictive modeling, and hypothesis testing.
- B.S. in Computer Science, Mathematics, Electrical Engineering, Statistics, or equivalent fields.
- Strong English verbal and written communication.
As a plus:
- PhD. in Computer Science, Mathematics or Statistics with specialization in learning/deep learning
- Experience with ML Services, including custom modeling on SageMaker.
- Experience in graph modeling
We offer:
- Building a product that’s used by hundreds of top-tier companies
- Competitive salary & equity options
- Comfortable & modern office in the Lviv city center or remote
- Medical insurance
- Paid vacation leaves and sick leaves, official Ukrainian holidays are non-working days
- Modern technical stack (stackshare.io/shelf/shelf)
- Contribution to open-source software (github.com/shelfio)
- Work laptop MacBook Pro or equivalent
- Access to all courses on the Udemy business account
- Massage in the office
- English courses
- Young, smart, friendly Team
Project description:
Shelf's mission is to enable all employees to instantly know more. Shelf is a highly awarded, innovative knowledge automation platform that revolutionizes how organizations curate and distribute company knowledge!
With powerful MerlinAI, Shelf helps organizations move from their difficult to use, legacy knowledge base to knowledge automation delivering answers on demand to employees with questions, to front-line staff interacting with prospects or customers, and to self-service interactions via your website. With many pre-built integrations, SDKs, and APIs, Shelf’s open knowledge infrastructure is extensible and integrates seamlessly with enterprise applications to improve the customer experience and employee productivity.
Shelf is experiencing rapid growth and quickly need to expand the sales team globally to keep up with market demand.
This is an incredible opportunity for an elite sales professional to join a rapidly expanding sales organization growing revenue at over 300% per year. We have successfully acquired dozens of large enterprises including Fortune 100 customers and always deliver a great customer experience.
Role:
As a Data Scientist, you must know the challenges related to high-load applications.
Shelf has the flexibility to choose new exciting technologies to improve our DX and apply the latest development patterns and deliver code with test coverage promptly. We are looking for people passionate about coding and innovations.
They are no ordinary development team! They try to mix different levels of knowledge and involve people in making decisions on the tech we are using. Balance it with support from experts from the whole organization and participate in mentorship if you want.
If you are ready to face new challenges or share your knowledge, come and join!
Would you be interested to discuss all details and options?
About Sunvery
All We Do Is Source (ADS) is a value-added resource consultancy whose primary mission is taking much of the hassle out of the hiring process by saving time, resources and costs for busy and over-stretched recruitment departments.
Company website:
http://www.allwedoissource.com/index.html
The job ad is no longer active
Job unpublished on
12 December 2021
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