Account Manager (offline)
Desired Skills and Experience:
β’ 1+ year of account management, or PM experience;
β’ Proven experience of accounts growth;
β’ Ability to multi-task and prioritize.
Ability to work with a big number of internal and external stakeholders;
β’ Excellent interpersonal and communication skills;
β’ Experience in e-commerce would be a huge plus
β’ Ability to create new projects with existing clients through understanding of their business needs.
Responsibilities:
Account management and development: building partnership and strategic relations with customers, proactive account development;
Manage and measure satisfaction and success of the company clients;
Trouble-shooting at existing projects;
Monitoring of invoices payment;
Effective communication with inner companyβs stakeholders, care about their satisfaction and qualitative work as well;
Build a great Customer Journey for each account by providing the high-level services and helping teams in this directions;
Build plans of work with each account and keep the information up to date in the CRM or other required tools.
Expected KPIβs for this position:
β’ Revenue growth and contribution margin
β’ Employee satisfaction
β’ Customer satisfaction
β’ Previous experience in eCommerce will be a plus!
We offer:
β Competitive base compensation
β Flexible work schedule
β A team of PMO will guide you and provide feedback
β A clear and efficient workflow that prevents overload and burnout
β Friendship and support from our team
β Education in and outside the company
β Sick leave and regular vacation
β Remote work
β Integration events
About Elogic
Elogic Commerce is a global Certified Magento and Adobe Solution partner. We are a team of 80+ Magento professionals, who became a recognizable Magento partner in the world. We develop Magento websites that enable you to outgrow, outperform, and outshine your competition.The company currently has three offices: Chernivtsi, Khmelnytskyi and Ternopil.
We are remote-friendly and have colleagues who work with us remotely.
Company website:
https://elogic.co/
DOU company page:
https://jobs.dou.ua/companies/elogic
The job ad is no longer active
Job unpublished on
14 January 2022
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