The Role:
As a technical writer in our company, you will work with a team of writers to document our suite of insurance products thoroughly and accurately in a continuous development/ continuous delivery environment.
Essential Responsibilities:
- Develop and deliver well-written, concise documentation, including technical material, for a largely technical audience that includes analysts, implementation experts, and developers, as well as a business audience. The goal is to win the trust of readers with the quality and reliability of your documentation.
- Provide relevant examples, illustrations, and related links as needed to take documentation to the next level.
- Affiliate and work with product development teams so that documentation is part of the development cycle. Participate in dev team meetings and planning sessions.
- Take the initiative to find the information and subject matter experts (SMEs) you need to get the job done.
- Regularly communicate status to your stakeholders; interface with colleagues to share achievements and challenges. Participate in documentation team meetings and group initiatives.
Requirements/Desired Experience:
- Excellent spoken English; Near-native written English (all documentation will be in English) with minute attention to proper grammar/syntax
- 3+ years of technical writing experience
- University degree in computer science, technical writing, core science or equivalent experience
- Ability to communicate effectively with developers, architects, and other SME’s, so you can ask the right questions and get the right answers in response.
- Familiarity with Agile development methodology
- A love of technology and a genuine ability to use language as a tool for providing great value to users
Nice to have:
- Experience working with Jira and Confluence (wiki)
- Experience working with Madcap Flare or Robohelp.
- Demonstrated experience in writing and proofreading technical content (portfolio or links to work examples)
- Experience creating illustrations such as business process diagrams, annotated screenshots, and other images as needed.
- Great communication skills and ability to work well with colleagues in a globe-spanning development environment
- Ability to prioritize work across multiple teams and juggle multiple projects. - Good time management is a must
- Ability to learn technical concepts quickly
We offer:
- Variety of new knowledge sharing and training opportunities
- Unique international working environment
- Good compensation based on the regular performance reviews
- Health insurance
- Friendly team and motivating work environment
About EIS
EIS is a global innovator, providing the insurance industry with transformational platforms to enable their success. We are committed to delivering tools, digital enablement, and exploring emerging technologies that drive efficiency and empower clients to reimagine the possible.
Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers’ expectations. We embrace the qualities that make each of our team members unique and develop each other’s skillsets so that together we can be stronger than the sum of our parts.
Company website:
https://www.eisgroup.com/
DOU company page:
https://jobs.dou.ua/companies/eis-group/
The job ad is no longer active
Job unpublished on
11 August 2022
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