We are currently looking for an experienced Lead Product Analyst to join our team in Kyiv (Gulliver) and help us optimize our processes in preparation for our upcoming product launch.

Surprise.com is on a mission to help people make a positive impact on themselves, their teams, and their communities. Our flagship product, Surprise for Teams™, is the world’s first and only SuccessOS™. Surprise for Teams makes it fun and irresistible to perform better, which creates a positive, long-lasting impact on people and their organizations.

What will you be doing?
Leading a team of Product Analysts;
Operating as a product knowledge-keeper and initiative facilitator;
Producing high-quality requirements and managing changes;
Owning a significant part of the product features and operating as a point of contact for the engineering team and senior leadership;
Participating in requirements gathering with key stakeholders and executives;
Collaborating with the data science team in requirements elaboration sessions;
Building visualizations to communicate data and metrics;
Collaborating with engineers to improve data availability, integrity, accuracy, and reliability;
Presenting findings to senior management to drive business decisions;
Turning raw data into actionable insights and translating complex ideas into simple data stories.

What are we looking for?
4-5 years of relevant experience in product or data analytics at a product company;
Ability to deliver on tight timelines and move quickly with cross-functional teams to execute on decisions while maintaining attention to detail;
Strong in Agile Scrum, Kanban;
Proficient storytelling and an ability to distill interesting and hard-to-find insights into a compelling, concise data story;
Scope elicitation, and requirements management;
Strong experience in change management;
Ability to roadmap and prioritize with key stakeholders;
Experience researching, analyzing, defining, and fully documenting requirements;
Experience creating necessary system diagrams, wireframes, and detailed breakdowns of functional and non-functional requirements;
Experience producing requirements in an actionable format ready for the development and testing team, allowing efficient budgeting and forecasting.

What skills will come in handy?
Experience working with statistics and analytics;
Data Scientist knowledge and skills;
A vested interest in Machine Learning and Artificial Intelligence.

About us
At Surprise.com, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose from the inner quest for excellence itself, being driven from within to make anything we touch to be the best it can be. We take pride in developing deep user understanding, obsess about the details, and go the extra mile to show our users we love them. We are first and foremost customer-driven – engineering, product, and design collaborate as equals to create a phenomenal end-user experience. We’re also home for numerous internal teams building internally facing tools for customer service, finance, and others, to keep the operation afloat.

Work on interesting and challenging projects, while building a pioneering software category
Great atmosphere, with the vibe and energy of a high-growth tech company
Competitive salaries
Option of equity
Close collaboration between UA and US team members
Ultramodern office in the heart of Lviv (Magnus) and Kyiv (Gulliver)
Flexible working hours
Complimentary dinners (like Pizza Friday!)
English classes and an immersive English-speaking work environment (we have a lot of native speakers at the office)
Ability to travel to the US
Corporate activities and parties
Dedicated wellness area in the office
20 working days of paid vacation
15 days of paid sick leave
And, of course, we use Surprise internally!

About Surprise

Surprise.com has created a purpose built enterprise class platform that aligns employees, managers and business leaders to effectively drive “positive, goal directed behavior” and recognizes major accomplishments and milestones across an organization in support of personal, team and corporate goals.

The company is fundamentally changing how people work, by engaging employees and providing impactful analytics to people operations professionals. To continue scaling our impact, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose to make anything we touch be the best it can be.

Headquartered in San Francisco, California, Surprise.com is currently building a team of professionals in Lviv to help the product develop even faster and conquer new markets.

Company website:

DOU company page:

Job posted on 20 July 2021
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