About the client: Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes.

About the project: We are looking to expand our team with a Senior Network Voice Engieer. Successful candidate will help our client with BAU and Project activities, working as Senior Network Voice Engieer in cooperation with Application Technology & Infrastructure teams to build and support complex network voice solution in a large organization.

About our team: Rapidly expanding group developing and supporting a range of client projects.
About working environment: Our team primary locations are Kiev, Warsaw. We are working remotely in client environment. Currently the team operates fully in WFH mode.
Responsibilities:
* System Operation and Maintenance of a range of network voice equipment;
* Incident Management:
To take ownership of network related incidents and troubleshoot from first alert to resolution, to have good customer facing skills when liaising with users, to co-operate with other team members and other internal teams, to liaise and take charge of vendors for incident resolution;

* Administration:
Maintaining and where necessary creating a full set of comprehensive network diagrams and documentation;

* Team Duties:
Assist with the support and maintenance of the all team duties, including possibility of on-call support rota;
Mandatory Skills Description:
* Strong working knowledge and experience of working on IPC dealer board system
* Strong working knowledge and experience of working on Call Manager
* Knowledge and experience of working with one of Red Box and Nice voice recording systems
* Good vender management skills
* Ability to write up conceptual designs, project plans and project cost estimations
Nice-to-Have Skills:ITIL certification would be a plus
Languages:
English: B2 Upper Intermediate

About Luxoft

Luxoft is a high-end application outsourcing provider of choice and a trusted technology advisor to Global 2000 and medium-sized growth companies that apply compelling technologies to obtain leadership positions in their respective markets.
Luxoft today finds the Best talents, proposes career growth & employment benefits. Our teams are involved in high complicity & innovative projects for the Top leaders companies around the Globe.

Company website:
https://career.luxoft.com/locations/ukraine/

DOU company page:
https://jobs.dou.ua/companies/luxoft/

Job posted on 13 July 2021
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