SIP Engineer (offline)

REQUIREMENTS:

— Proven 2+ years of working experience as SIP engineer or similar role
— Proven working experience with Kamailio or Opensips , rtpEngine and Asterisk or Freeswitch
— Proven working experience in Linux Administration (RedHat based distros preferred)
— Experience in Networking
— Experience with Relational Databases (eg. mysql, mariadb)
— Scripting skills (eg. Bash, python)
— Proficient in spoken and written English

NICE TO HAVE:

— Experience with DevOps methodologies & tools (Terraform, CI/CD)
— Experience with Container Orchestration (Docker Swarm, Kubernetes)
— Experience with Cloud Service Providers (AWS & Azure preferred)
— Experience with Configuration Management Tools (Ansible preferred)
— Experience with git
— Experience with ELK
— Experience with Prometheus

RESPONSIBILITIES
— Design and Develop new Features
— Deploy updates
— Take part in troubleshooting sessions
— Proactively monitor/ensure service performance and reliability
— Develop automation/testing tools and procedures
— Integration Sessions with customers
— Troubleshooting Sessions with customers
— Liaise with customers; participate in customer meetings/calls
— Meet regularly with the line manager to review progress.
— Manage issue resolution and critically escalate.
— Work effectively with other teams, units, and departments.
— Manage issues with clarity and ensure effective information flow and team working.
— Support other organization’s priority activities, when necessary.
— Act as an Omilia ambassador

BENEFITS
— Building successful cutting-edge technology products that are making global impact in service industry
— Compensation fixed in US Dollars
— Loyalty bonus 90% of fixed compensation twice a year
— Work From Home policy applicable
— Healthcare plan (medical insurance, sport compensation, etc)
— Proficient and fun-to-work-with colleagues
— Long-term employment with 24 working days vacation
— Apple gear
— With Omilia, you will be able to travel to Greece for team buildings at our amazing HQ offices!

About Omilia CIS

At Omilia we live by the conviction that good technology is invisible to the final user. Our Natural Language Understanding platform, DiaManT® allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.

Our technology delivers customer care in a conversational user interface, with end-to-end self-service that greatly improves the customer experience and significantly decreases operational costs.

DiaManT® delivers a unified and seamless user experience across all channels, with voice, text, and touch. Facilitating immediate transactions, with easy and effective self-services in the Call Center through the IVR, on websites through Chat, and through Virtual Assistants in mobile apps.

With current operations and installations in more than 9 countries, including the US and Canada, and case studies with some of the biggest banks and telcos of the world, Omilia sports the fastest growing NLU solution in the market.

Company website:
omilia.com