Customer success / Sales representative (offline)
- It should be person with really good communication skills, people oriented, nice, calm and with perfect level of American English.
- Person who cares and helps customers.
The job is more like customer success, calls are warm, with customers, not leads.
Customer Success Role:
- High Empathy
- Strong EQ
- Excellent English (Spoken/Written)
- Solutions driven person (can think of a problem and proactively suggest solutions to our customers)
- Warm/calm tonality
- Customer satisfaction oriented
Responsibilities:
- Calls with existing customers: 80%
- Communicate with Customer Success team: 10%
- CRM: 10%
About Smarter Contact
Smarter Contact is an innovative SMS marketing tool for real estate investors in the USA. The platform allows clients to convert their leads using text message marketing and built with an intuitive CRM.Our team of 15 (including the founder) are located in the center of Kyiv. Due to the massive success of the business, we’re looking to increase our team with A-level top talent! If you like to be challenged and enjoy one of the best working environments and cultures in the industry we want to hear from you.
Company website:
https://www.thesmartercontact.com
The job ad is no longer active
Job unpublished on
29 July 2021
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