Business Analyst (offline)

Education:
• BS or MS in Industrial Engineering, Computer Engineering, Management Engineering, Statistics or related fields

Experience / Technical Knowledge:
• 1-2 years of experience in business/system analysis and/or test methodologies; preferably in telco industry
• Experience in business process, UI/UX design, screen validation and data preparation
• Excellent knowledge of business methods and technologies about Business Analysis in Software Development Lifecycle
• High analytic abilities to explain customer requirements for development and test members.
• Good knowledge in technical documentation process
• Good communication with related parties in project management process
• Proficiency on e-commerce systems such as Shopify, wooCommerce, Magento or OpenCart

Language:
• Excellent command of written and spoken English; since the new joiner will be positioned in an international project

Personal Competencies:
• Innovative, agile and a collaborative team player
• Ability to lead the junior analysts among the team.

Main responsibilities:
• Monitoring and analyzing the business needs of the customers, preparation of detailed reports for the software team
• Communication with customer in English, in order to receive new change requests, estimate effort for each request, analysis and document it
• Making decision on bug analysis of the product by debating with operational team members and customer business teams
• Testing software applications as well as documentation using corporate standards
• Joining to meetings with technical design teams to clarify the customer needs for a much more understandable design

What we offer:
Paid business trips
3 weeks of paid vacation
8 paid sick leaves
Annual health insurance
National days off are also days off in the company
Accountant and legal support paid from company side
Taxes paid from company side
Monthly Happy Hours and periodic team activities
Teambuilding abroad

About ETIYA

Etiya is the leading Independent Software Vendor providing comprehensive Customer Relationship Management (CRM), Catalog and Algorithm-Driven B/OSS, as well as Customer and Social Media Analytics to Communications and Digital Service Providers.

Founded in 2004, Etiya is a fast-growing software company with more than 1200 employees worldwide. Our global headquarter is in Amsterdam and we have offices in Silicon Valley, Istanbul, Singapore, Ukraine, Dubai and Montreal.

Etiya enables service providers to deliver a differentiated customer experience. Our full-stack Business and Operations Support System (B/OSS) portfolio can be deployed on-cloud or on-premise. Its latest innovation incorporates autonomous learning, algorithm-based applications in B/OSS.

Company website:
https://www.etiya.com/

DOU company page:
https://jobs.dou.ua/companies/etiya-information-technologies/