Client/Account Manager (offline)

The tasks of the Client/Account Manager are very different, but the sequence of actions is approximately the same.

We will expect you:

• tracking and control over the statistics and performance metrics/KPIs of the platform;
• direct communication with tech and business team in order to detect and solve technical issues related to the • platform or integrations;
• direct communication with onboarded partners in order to troubleshoot the daily activity;
• сustomer support and their business process improvement.

Our ideal candidate:

• Has fluent English;
• Has good analytical and problem-solving skills;
• Is tech savvy and willing to work in a team;
• Is self-motivated and responsible;
• Experience in Customer Support/Client Management in digital advertising industry (as a plus).

WE OFFER:

Possibilities for growth:

✓ Work in a strong team with the possibility of professional development;
✓ Compensation for professional learning (courses, conferences, master classes), attending various seminars / trainings, learning within the company;
✓ Library for employees — electronic library;

Corporate events:

✓ Offsite corporate parties twice a year, celebration of all common holidays (New Year, Halloween, etc.);
✓ Once a month we arrange colorful ’team building in teams’;
✓ Participation in sporting events: tennis and soccer tournaments;
✓ Corporate gifts and bonuses, congratulations from the company with personal and family events;

Social package:

✓ Regular salary review based on work performance (every 6 months);
✓ Paid vacation;Paid all sick leaves;
✓ Medical insurance;Up to 7 extra days (not documented) paid per year;

Comfortable work conditions:

✓ Modern, stylish office near the ’Maidan Nezalezhnosti’;
✓ Coffee, tea, juices, fruits, biscuits, snacks;
✓ Places for recreation, board games.

About SmartyAds

SmartyAds is an international product IT company which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers, and ad agencies worldwide.

Our everyday mission is to make great things and create better internet together. Here we face challenges, learn how things work, give way to the craziest ideas ever, making experiments, providing support to every talent.
You will definitely enjoy our social package, educational programs, vibrant atmosphere and unforgettable corporate events together.

💡We are looking for you to join our team!
Apply for our open vacancies and check us out across our different social media channels 📲

Company website:
https://smartyads.com/

DOU company page:
https://jobs.dou.ua/companies/smartyads/