The Infrastructure team at FreshBooks is looking for talented & experienced engineers to help us build and support our cloud-native infrastructure. Our mandate is to provide secure, flexible & stable platform solutions that empower our feature development teams to create the highest quality service.

What you'll do in your first twelve months at FreshBooks:

Develop, deploy and operate cloud-native infrastructure in support of FreshBooks’ SaaS platform.
Develop & Improve application & Infrastructure monitoring and alerting standards.
Help raise the bar on our incident response management process and joining a periodic on-call rotation.
You will help harden & operate various technologies used at FreshBooks like: RabbitMQ, DNS, Kubernetes, Terraform, GCP networking, etc.
Take a data-driven approach to operations you will drive a culture of automation, both within the team and throughout the organization, to scale FreshBooks efficiently and reliably.
Create cutting-edge cloud infrastructure through Infrastructure-as-Code and automation.
Build and improve cloud infrastructure self-service tooling that powers our internal platform used by hundreds of developers.
Lead and participate in technical discussions to aid system design, analysis, and troubleshooting.
Help engineering teams to develop, test, debug and release scalable, resilient and high available cloud-native applications quickly.

What you have:

You have a deep understanding of Cloud computing concepts and solutions. Bonus points for direct experience in GCP (Google Cloud Platform).
You have demonstrated experience supporting at least one of the predominant public clouds (AWS, Azure, or GCP).
You have a good understanding of Cloud Security, specifically IAM Roles & Policies, Security Groups and Encryption keys.
You have hands-on experience with container technologies: Docker runtime and possibly with Kubernetes orchestration.
You have experience working with Infrastructure-as-Code tools such as Terraform, CloudFormation, Cloud Deployment Manager, Ansible or Chef.
You have exposure or familiarity to Linux Operating system administration and a good understanding of Linux fundamentals like signals, scheduling, filesystems.
You have strong TCP/IP networking knowledge in either cloud or on-prem deployments: DNS, network, routing, L3/L7 protocols, etc.
Extensive experience with influencing and developing a DevOps culture across an organization.
Very strong problem solving & troubleshooting skills, including the ability to perform root cause analysis and preventative analysis.

Nice to have:

You have experience in building systems in a microservice environment. Understanding the basic building blocks of a resilient and scalable software.
Experience with web applications developed in Python or Ruby.
Knowledge of some or all of: web network protocols, security, persistence solutions, RabbitMQ, Celery, Puppet, Ansible, Kubernetes, Docker, Elasticsearch, Terraform and similar technologies.

About Freshbooks

Balancing your books, client relationships, and business isn’t easy. FreshBooks gives you the info and time you need to focus on your big picture—your business, team, and clients.

Company website:

Job posted on 4 June 2021
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