We are seeking for a talented Technical Support Engineer for a leading support position in our global Technical Services organization.
You will support our customers via email and over the phone, webcasts, guiding customers and Sales Engineers in product installation, operations and troubleshooting

• At least 3 years previous experience in similar position, in a software company
• Experience in Linux/UNIX environments
• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)
• Experience in support of network security software products
• Experience in Linux script languages (PERL, shell) – advantage
• Independent, resourceful, problem-solver, result oriented
• Fast learner
• Team player, pleasant and with a high level of integrity
• Excellent written and verbal communication skills in English
• Willingness to work at irregular hours, to support our customers world-wide (16:00 - 24:00 - Work times)

About Timelycode

Timelycode was created as a result of the merging and rebranding of two other IT companies. As a result, we incorporate both vast experience of previous brands and eagerness for new accomplishments!

Our key areas of expertise:
- Web development - JS, markup, UI\UX design
- Mobile development - iOS, Android, Flutter, Kotlin Native.
- DevOps services - AWS management, CI\CD.
- Quality assurance.

Company website:

DOU company page:

Job posted on 3 June 2021
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