Infopulse welcomes talented and ambitious professionals to join the team as an Engagement Manager. We are looking for social and creative team players with an innovative, business-oriented and enterprising mindset.
The position requires that you are proficient in English and have well-developed presentation skills.
Areas of Responsibility:
Active participation in pre-sales and business development activities:
participating in meetings and presentations to win new clients
contributing to the bidding process
performing estimation of future service scope and cost
Responsibility for client relations, including the following:
ensuring client satisfaction and managing client expectations of the delivery quality
managing the financial part of the cooperation (rates, contractual positions, costs, budgets, etc.)
controlling contracting and invoicing processes
being responsible for P&L in client’s accounts
Supervision over projects and deliveries portfolio:
ensuring efficiency of the delivery process including proper usage of methodology and tools in the outsourcing team
processing issues escalated by the team and/or the client
being responsible for proper reporting
Managing the delivery team:
being responsible for the delivery team staffing according to client’s needs
performing regular evaluation of the team members including revision of remuneration
ensuring people management and promotion on the side of Infopulse
Proven successful experience in managing teams of 20+ engineers in software development
Good understanding of project management and software development processes (including modern Agile approach), Enterprise Applications landscape, and IT operation/integration
Profound communication and presentation skills
Strong commitment to producing business values for both the company and the client
Great knowledge of technology stacks, architecture view on business matters, optimally, – a development experience in the past
Ability to link business to technical things
Advanced leadership and people management abilities
Proactive, result-oriented personality, ability to think “outside the box”
Infopulse is one of the leading IT outsourcing companies in Ukraine. Founded in 1991, the company has a team of more than 2,000 professionals in Ukraine, Poland, Bulgaria, Germany, USA, Brazil. Infopulse is a Global Outsourcing 100® company recognized by IAOP® and is trusted by many established brands.
• 30 years of experience
• Customers in 30+ countries
• 30+ customers have been with Infopulse for 5+ years
• 60% of specialists have 6+years of IT experience
By applying our consulting, engineering, and design expertise, we create advanced technology solutions together with our clients — solutions that drive companies' transformation into a modern digital business.
Infopulse is a part of TietoEVRY, the leading Nordic digital services company with 24,000 experts globally and customers in more than 90 countries.
We are the team that creates the future together with colleagues, clients and partners. Our strength lies in the diversity of views and unity of principles that we adhere to every day. Our business development, organizational, professional and personal growth stem from the basic values of Infopulse:
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