In 2004, Itera Research development center had been founded to drive brilliance in software engineering. We worked hard to gain the knowledge and skills in many IT areas. Now our talents provide full-cycle custom software development services and we are looking for a talent Account Manager

Account Manager (full-time, Kharkiv office)

We are Itera-Research — an international IT company with an innovative format of relationships inside, a policy of freedom, development and common values.
We are looking for an Account Manager to join our team. We have a wonderful team, and we are ready to accept a person who wants to achieve good results and is willing to continue his development in the IT sphere.
We will educate you how to follow the best practices by using modern tools and approaches.

Requirements:
•2+ year of work experience as Sales or Account manager in IT
• Customer-oriented, proactive, organized and self-driven individual
• Effective time management, ability to plan, prioritize work and meet deadlines.
• Experience in People Management and strong delegation skills
• Excellent verbal and written communication and negotiation skills
• At least Upper-Intermediate level of English (written and verbal)

Will be a plus:
-Good skills in business development
-Additional language (except for English and Russian)

Responsibilities:
• Developing positive relationships and handling customers’ needs
• Negotiating with customers
• Communication with the existing customer base as well as attracting new contacts
• People and resource management across multiple projects
• Managing issues, expectations and risks
• Take part in pre-sale process
• Maintaining statistics and reporting on each active client
• Managing quality in service delivery and supporting customers’ satisfaction
• Invoicing and tracking of timely payment

We offer:
- Competitive salary without any delays
- Flexible schedule
- Young and motivated team
- Adequate management, team support
- 18 business days of vacation, paid sick leaves
- Office conveniently located in the city center, good working conditions
- Friendly environment
- Career and professional growth
- Sport and free English lessons

About BitMasters

Hello everyone!

BitMasters is a young, highly-skilled, and fast-growing Web- and Software development team. Our basic principles are doing our job well with active communication with clients and full immersion in the tasks in order to make both parties satisfied with the results of cooperation. We offer our services in such areas as e-Commerce, Educational domain, FinTech; we provide our clients with CMS-based development for web applications, online stores, web & mobile shopping applications, web portals, various back and front-end extensions, innovative solutions corresponding to trend requests, store optimization, import/export different types of data and other services. We also offer UX/UI designer services and graphic design services. Our previous works are used by thousands of users around the world every year.

Company website:
http://www.bitmasters.co

Job posted on 24 May 2021
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