Senior Business Analyst (offline)

Specialists in industry disruption, eWave is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers.

Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.

Our team is our strongest asset, and together, we’re reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We’re thinkers, we’re creatives, we’re technologists, and we’re looking for people to join us on our journey.

RESPONSIBILITIES

- Gather & document customer requirements, map them to platform capabilities and build solution architecture.
- Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
- Create ’as is’ and ’to be’ process maps.
- Provide recommendations for process improvements.
- Identify strengths and weaknesses in the current client systems and processes.
- Hold continuous communication flow with external stakeholders.
- Take full ownership of project and software support documentation.
- Analyze and design the SFCC system.
- As a Senior team member provide learning support to more junior colleagues.

QUALIFICATIONS

- You have at least 5 years of experience working as a Business analyst and practical knowledge of Salesforce Commerce Cloud
- Experience in documenting and analyzing system integration solutions
- Skilled in negotiations and stakeholder management
- Experience in teaching others on ways of completing tasks and using various techniques of BA
- Full working proficiency in English, both, written and spoken
- Experience in generating ideas for change and improvement strategies of the project and processes.

ADDITIONAL INFORMATION

- Remote Work Opportunities with an ultra flexible working culture
- Professional Mentoring Program with Semi-Annual Performance Review, - 360 Feedback and Individual Growth Roadmap
- Multiple learning opportunities and professional certification programs
- Working as a part of a Global team in a Multicultural Environment
- Unlimited Paid Annual Leave (after first 12 months of employment)
- Gifted Birthday Leave
- Rewarding Compensation Package

About eWave Commerce

eWave is helping brands connect directly with their customers across key areas of commerce.
As a leading global commerce partner, it’s our ongoing mission to reimagine the customer experience, so we can define and secure the future of all of our customers. Commerce is at our core, and our purpose is to help brands ride a wave of success.

Company website:
https://ewave.com/

DOU company page:
https://jobs.dou.ua/companies/ewave/