Senior Business Analyst (offline)

Amongst our portfolio of 400+ successfully delivered projects, our clients today include T-Mobile, Aveda, LivePerson, Chatfuel, eBags, Burberry, Estee Lauder, and many more.

Here at Master of Code, our vision is to make an impact on 1 billion people of the World through amazing digital communication experiences. Along this journey, we aim to create the place and team that people aspire to be a part of. Our clients mainly come from North America, Western Europe, and the Middle East. Moreover, we have our own conversational and e-commerce products co-developed with our partners.

Our main domains:

Conversational Applications
Web and Mobile
E-commerce

Required background and skills
4+ years of solid experience as a Business Analysis in the IT industry
Experience in E-commerce domain
Upper-Intermediate and higher English language skills
Demonstrated direct working experience with stakeholders from North America or Western Europe or both
Strong knowledge and experience in various business analysis activities across the entire software development life cycle as well as different delivery methodologies, requirements soliciting techniques, as well as scope and risk management
High flexibility to adapt to changing stakeholders’ requirements but same time ability to structure, control and prioritize the process
Knowledge of business processes optimization and modeling approaches
Experience using requirements management tools (at least JIRA)
Awareness of the latest UI/UX trends in web and mobile development
Proficient in writing functional and nonfunctional requirements, system diagrams, and wireframes
Modeling skills to represent requirements information in graphical form
Experience in delivering functional design and solutions to the business audience
Experience working with UML diagrams (Use Cases, Class Diagram)
Excellent problem-solving, analytical and investigative skills
Excellent communication, presentation, and negotiation skills
Motivated by research, investigations, and learnings
Demonstrated coaching and mentoring skills
Team player
Focused on driving results over processes

Responsibilities
Market and features research, scope elicitation, and requirements management.
Roadmap identification and features/backlog prioritization together with the Scrum Master, Product Manager, Head of Product, Head of Growth and other key stakeholders.
Research, analysis, definition, and full documentation of the requirements, incl. creating necessary system diagrams, wireframes, detailed breakdown of functional and nonfunctional requirements, etc.
Managing expectations of the Product Manager, Head of Product, other stakeholders providing product features ideas as well as the development team.
Requirements must be prepared in the format ready for the development and testing team to easily and efficiently create budget estimates for the work to be done. And afterwards for the support team to build the FAQ database on that.
Participate in the customer development interviews where necessary and do necessary further research and requirements scoping after that.
Consulting the team during the development and testing phases.
Create and do demoes of the features where necessary.
Contribute to the continuous improvement of business analysis practices used at MOCG as well as other procedures within the company.
Support company-wide transformation initiatives.

Preferred/Nice to have skills
Experience in creating prototypes and mockups
Experience working with statistics and analytics
Experience in UX/UI prototyping
IIBA Certification or similar

Location
Kyiv/Ukraine remote