JatApp is looking for a Customer Support Manager (day shifts) remoteThe position requires you to work as part of a team, responsible for delivering friendly and informative support through phone, email and live chat channels.

Requirements:
• Excellent spoken and written English
• German will be a plus
• Good communication skills
• Responsible and attentive to details
• Quick to learnAbility to multi-tasking
• Previous experience in a customer service environment would be a great advantage
• Positive and friendly person
Duties:
• Respond to and provide assistance to customers (calls, chats and emails)
• Resolve problems by applying established policies and procedures
• No cold calls!
• Day Shift Support
• Work at the office
We offer:
• Young, friendly and international team
• Opportunity for career and professional growth
• Competitive and timely salary
• Corporate English courses, free lunches
• Medical insurance
• Office within walking distance from the metro
• Flexible schedule (starting from 9 to 11 am, 8-hour workday)
• Paid sick leaves and 20 paid vacation days
• Corporate library
• Free daily lunches and unlimited cofee/tea/milk
• 100% compensation of gym

About JatApp

JatApp is a team of creative and goal-oriented minds, united by innovative management approach and desire to deliver smart technology to clients worldwide. Together we craft complex solutions for startups, medium and large businesses. Our development teams rely only on proven technologies and work hard to bring our products to success. Agile principles dominate in our work: regular updates, flexibility towards changes, progress measured by software functionality, technological excellence and UI/UX Design expertise.

We believe that it takes a great team to achieve great results. At JatApp we stick to one main principle: always bring out the best in each team member and make sure every idea is heard.

We are constantly looking for passionate learners and enthusiastic collaborators to join our team. Let’s get things done together!

Company website:
https://jatapp.com/

DOU company page:
https://jobs.dou.ua/companies/jatapp/

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