We are looking for a specialist who will combine 2 sets of responsibilities, which he/she will perform 50/50: as Customer Engagement Manager and Business Analyst dedicated to presale activities.


Customer Engagement Part:
- Driving conference calls with Clients during the presale process;
- Preparation and presentation of the SDLC practices, demos, and other materials in English;
- Gathering initial requirements and understanding client business needs;
- Defining the business model for the successful client engagement;
- Driving the Project Proposal development;
- Closely working with Competence group in the scope of coordination of Tech pre-sales activities.

Business Analysis Part:
- Define solution vision & solution scope to meet the business needs of the project;
- Evaluate and analyze business risks on the project;
- Preparation and conduction requirements elicitation sessions; 
- Documentation and confirmation of the requirements elicitation results;
- Specify, verify, and validate functional and non-functional requirements;
- Creating and maintaining requirements documentation according to agreed format (e.g. user stories, software requirements specification), requirements support by appropriate visualization and diagrams;
- Participate in the Discovery phases by performing all activities described above.


- Experience in IT field with similar responsibilities 1+ year; 
- Expectations Management skill (with clients and team members);
- Understanding of SDLC and Agile development processes;
- Ability to translate business requirements to functional requirements;
- Experience with WBS (preparation, validation);
- Experience with business analysis techniques (SWOT Analysis, Business Process Modelling (BPMN & UML), Use Case Modelling, User Stories);
- Knowledge of prototyping and modeling tools (Draw.io, Balsamiq);
- English level - Upper-intermediate+;
- High flexibility and Common sense.


- Involvement in Corporate OKRs and Strategic Goals;
- Possibility to realize own ideas in the company, grow as a mentor, lead, or speaker;
- Direct Communication with Client and business trips;
- Half-year Performance appraisals and Salary reviews;
- Having a mentor, who will guide you toward self-realization goals;
- Access to Certification Camps and support with Certification;
- Knowledge and Skills Evaluations based on Corporate Matrices;
- Enhancement of English skills at courses;
- Access to multiple Meetups and Tech Talks within AcademyX;
- Support in terms of personal brand development.


- Great Corporate atmosphere and Relationships between people;
- Trusted and opened management and no bureaucracy;
- Flexible working schedule and Remote work;
- 20 paid days off, 20 unpaid days-off, 11 holidays, and 10 sick leaves;
- Medical Insurence;
- Competitive Salary, Rewards, and Bonuses;
- Compensations for Courses, Trainings, Certifications, and English;
- Partly coverage of Sports activities and Medical service;
- Accounting Support and Financial Trainings;
- Comfy office with good facilities and entertainment;
- Corporate Parties, Creative events, and Clubs by Interests;
- IT Cluster Membership.

About InoXoft

Inoxoft is an IT Outsource company based in Lviv.

Our numbers:
• 5+ Years on the market
• 90+ Team members
• 50+ Delivered Projects
• 20+ Satisfied Clients

We are solid, *reliable* and friendly team driven by the desire to add value to our Client’s businesses and startups in the USA, Israel, Netherlands, Norway, Australia.

Our work is based on four values: Realize, Improve, Care, Be sharp. We adhere to them in our decision making and people management.

With transparent communication and no micromanagement, our teammates have the opportunity to impact the processes and strategic direction of the company with their ideas and improvements.

Work at InoXoft is not just a work on projects, but also constant self-development, team buildings, trips, sports, social activities and common celebrations.

Our onboarding process and personalized approach to self-development provides our teammates quick adaptation, feedback exchange and definition of ways how to exceed in their roles for better self-realization.

InoXoft encourages and recognizes business achievements and internal contributions of our people.

Company website:

DOU company page:

Job posted on 30 April 2021
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