Maxitech is an R&D office of a large international holding headquartered in Israel. We have offices in 8 locations worldwide. The R&D team is located in Kyiv.

We are looking for a talented Technical Support Specialist to join our team.

Требования:

- 2+ years of experience customer service in a help desk, service desk, technical support

- Experience providing remote support for client, server, and web-based applications

- Ability to maintain a high level of confidentiality

- Upper-Intermediate level of Spoken and written English is a must

- Excellent written and verbal communication skills

- Ability to manage multiple tasks simultaneously while maintaining strict attention to detail

- Flexibility to occasional shifts, including night ones (up to 8 per month)

Будет плюсом:

- Experience in CRM

- Excellent problem investigation and solving skills

- Stress resistant

- Responsible, initiative, self-organized, eager to learn

- Diploma, certificates or other IT designations

Обязанности:

- Daily supporting internal customers all over the world, handling complaints

- Providing appropriate solutions and alternatives within the time limits

- Providing prompt and accurate feedback to customers

- Collaborating with other teams in order to drive continuous improvement of internal and external processes

- Redirecting problems to an appropriate resource

- Stay current with system information, changes, and updates

Мы предлагаем:

- Lots of interesting challenges that will require your technical, analytical and communication skills

- Work in a unique professional, friendly and supportive environment

- Variety of knowledge sharing, training and self-development opportunities

- State of the art, cool, centrally located offices with warm atmosphere which creates good working conditions

About Maxitech

Maxitech R&D team’s target is developing software solutions maximizing the performance of the core business. Current team size is 200+ people. New products development we start in 2018 requires team to grow for additional 40 people this year. We are looking for software development experts ready to bring their knowledge and contribute to building the new, best in the class, software product.

R&D team is concentrated in Kiev, and the company serves clients worldwide. We do qualitative software products to enable the business becoming more efficient and successful.

Company website:
https://www.maxitechs.com/

DOU company page:
https://jobs.dou.ua/companies/maxitech/

Job posted on 23 April 2021
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