Partner Success Manager (PSM) (offline)

Creatio is a leading low-code, process automation, and CRM company. It has been highly recognized as a market leader by key industry analysts. Its intelligent platform Creatio accelerates sales, marketing, service, and operations for thousands of customers and hundreds of partners worldwide.

Currently, we are looking for a Partner Success Manager. The position includes partner & customer portfolio management, assisting partners with new customer's system launch and support, and coordination of the subscription renewal process. We also expect you to have proficient knowledge of English.

Required skills and qualifications:

3+ years of experience working with customers or partners globally
Experience in customizing corporate software
Problem-solving mindset, experience in managing complicated situations including work with objections
Negotiation skills
Experience in conducting training and presentations in English.
English C+

Will be an advantage:

Experience in customizing CRM, BPM, ERP systems
Project Management skills

Your impact:

Building trusted relationships with all partners and key customers
High-quality partner and customer portfolio management
Assistance in project evaluation, as well as in the technical brief and analytics preparation
Partner support during system implementation, organization of technical consultations
Conduct regular health check meetings to discuss customer satisfaction level, process the feedback
100% renewal of all Creatio subscriptions upon their expiration
Advising customers and partners about new Creatio features and product backlog

Benefits to expect from us:

The opportunity to work in a world-leading software company
Professional growth: each employee gets an individual development plan regarding his needs and ambitions
A modern spacious office located in Zebra Tower
20 paid days of yearly vacation

About Creatio

Creatio Company is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide.
We put our heart in everything we do. Our culture is about genuine care for our clients and partners, passion, going the extra mile, and staying positive.

Company website:
https://www.creatio.com/

DOU company page:
https://jobs.dou.ua/companies/creatio/