We are an international company looking for a Customer Service specialist to monitor and control the quality of corporate calls in English or Spanish.

Future tasks:

Customers’ calls analysis;
Record-keeping;
Contact monitoring;
Working with CRM;
Implementation of plans and indicators.
You will impact:

Customer service quality;
Customer Satisfaction Level;
The overall image of the company.


Required skills:

English and Spanish — Upper -Intermediate/Advanced;
Google services, Microsoft Word, Excel;
Analytical mind;
Work experience in an international company.
We always take care about our coworkers!?

Wealth:

Top-notch technical support;
Well-equipped and comfortable office in downtown: lounge zone, tennis table, barbecue area, bicycle parking, shower room, courtyard with wooden terrace;
Corporate activities outdoors.
Health:

Vacation and sick leaves;
Medical insurance;
Balanced workload;
Fixed working hours;
NO overtime;
Free fruits every Wednesday.
Professional growth:?

Professional support from community experts;
Experience with cutting-edge technologies;
Specialized training courses, seminars, conferences at the company’s expense;
High-technology equipment;
Effective business cooperation and a positive work environment.
Submit your CV in English.

Looking forward to seeing you in our team!

About brightech

Brightech — украинско-американская IT компания, предоставляющая полный комплекс услуг по разработке программного обеспечения для корпоративного сегмента, мобильных платформ и WEB.

Company website:
http://www.brightech.com.ua

DOU company page:
https://jobs.dou.ua/companies/brightech/

Job posted on 22 April 2021
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