L2 Support Engineer (offline)
Requirements:
β Medium+ Linux skills
β Medium+ EQL, able to run command in Kibana dashboard
β Medium+ SQL
β Understanding of RabbitMQ concepts and console
β Ability to quickly write small run-and-trashit scripts to automate data integrity checks/fixes
β B1+ English, ability to discuss issues with DevOps and participate in calls
Will be plus:
β A basic understanding of PgSQL
β Ability to work with Postman / gRPC to check RPC services
Responsibilities:
β Interact with ticket system and ability to solve moderate to complex problems in the current system, including but not limited to:
β Check data integrity in database / Elastic caches and ability to reload data
β Restart services if required
β Check if the third-party services are live and in case of service disruption communicate it to the owner from the clientβs side
β Monitor system stats and reacts to unusual behavior
β React on the alarm system
β Participate in post mortem analysis
β Communicate problem to L3 if itβs too complex or beyond their capabilities
We offer
β The team, where technical excellence is a priority. We are focused on creating expandable/scalable projects with good code quality
β Modern technologies and management methods
β Great team spirit
β Remote work
β Accounting support (100% coverage)
β Covering sports (partly coverage)
β Free English courses
β Medium+ Linux skills
β Medium+ EQL, able to run command in Kibana dashboard
β Medium+ SQL
β Understanding of RabbitMQ concepts and console
β Ability to quickly write small run-and-trashit scripts to automate data integrity checks/fixes
β B1+ English, ability to discuss issues with DevOps and participate in calls
Will be plus:
β A basic understanding of PgSQL
β Ability to work with Postman / gRPC to check RPC services
Responsibilities:
β Interact with ticket system and ability to solve moderate to complex problems in the current system, including but not limited to:
β Check data integrity in database / Elastic caches and ability to reload data
β Restart services if required
β Check if the third-party services are live and in case of service disruption communicate it to the owner from the clientβs side
β Monitor system stats and reacts to unusual behavior
β React on the alarm system
β Participate in post mortem analysis
β Communicate problem to L3 if itβs too complex or beyond their capabilities
We offer
β The team, where technical excellence is a priority. We are focused on creating expandable/scalable projects with good code quality
β Modern technologies and management methods
β Great team spirit
β Remote work
β Accounting support (100% coverage)
β Covering sports (partly coverage)
β Free English courses
About P2H
P2H is a global software company with Ukrainian roots. Our team provides and supports a wide range of services and products, from mass-market niche solutions to E-government platforms that make a significant social impact. P2H unites two big brands in web development:P2H and GetDevDone.
P2Hβs mission is to deliver web portals and mobile solutions for digital transformation. The company focuses on complex, high-load, easy-scalable web solutions for Government and Enterprise customers. Also, in 2023 P2H started providing custom Business Intelligence solutions as well as out-of-the-box solutions for specific industries.
GetDevDone's mission is to immediately handle any web development-related request from small and medium agencies at any time.
P2H IN NUMBERS
500+ professionals;
In operation since 2005;
People in 30+ locations in the USA, Europe, and Asia;
41% women;
Glassdoor review score β 4.3.
Locations:
USA
Poland
Ukraine
KSA
Nepal
WE DESIGN AND DEVELOP
E-Government, Digital Transformation
Solutions for Donations and Non-Profits
Enterprise Applications
Data science models
Analytics & Dashboards
Environment monitoring tool sets
Solutions support
E-commerce, Shopify
UI/UX design
Front-End Development
WordPress, Drupal, HubSpot
Mobile Apps
Banner Ads
Email Templates
Tailor-Made Solutions
OUR VALUES AND APPROACH
Our team is what we value most. We encourage our teammates to develop proactivity, open-mindedness, and deep technical expertise. We value our teammates over processes. We tolerate mistakes and appreciate critical thinking.
Team satisfaction survey 2022:
β’ 75 % of our team members would recommend P2H as an employer to their friends.
β’ 52 % of our team members would spend 2+ more years of their career with P2H.
β’ 84 % of our team members are satisfied with their total deal at P2H.
Learn more about our values on P2H career website https://careers.p2h.com/
Company website:
https://careers.p2h.com/
DOU company page:
https://jobs.dou.ua/companies/p2h/
The job ad is no longer active
Job unpublished on
5 November 2021
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