Shelf is an award-winning, intelligent knowledge management platform for companies and their customer support operations. Shelf’s mission is to create a platform that enables millions of distributed teams to accelerate their ability to share, learn and succeed. We believe Shelf is the missing piece.

Required skills

* M.S. in Computer Science, Mathematics, Electrical Engineering, Statistics, or equivalent fields.
* Strong English verbal and written communication.
* 4+ years of experience with a proven record in the AI and data analytics domain
* Solid programming experience in Python.
* Experience in developing machine learning models and applying advanced analytics solutions to solve complex business problems.
* Strong knowledge in NLP, Recommendation System domains
* Experience deploying and maintaining ML solutions in production.
* Hands-on experience in conceptual modeling, statistical analysis, predictive modeling, and hypothesis testing.
* Experience working with large-scale unstructured and structured data sets and databases.

As a plus

+ PhD. in Computer Science, Mathematics or Statistics with specialization in AI/machine learning/deep learning
+ Experience with Amazon AI offerings, including custom modeling on SageMaker.
+ Experience in graph data modeling

We offer

Building a product that’s used by hundreds of companies
+ Modern technical stack. Develop open-source software (github.com/shelfio)
+ Competitive salary & equity in the company
+ Comfortable & modern office in the city center
+ Medical insurance
+ Working with the latest technologies (stackshare.io/shelf/shelf)
+ Paid vacation leaves and sick leaves, official Ukrainian holidays are non-working days
+ Work laptop MacBook Pro
+ Challenging tasks from day 1, rapid self-development and learning
+ Young, smart, friendly Team
+ Office, located in the city center

This is an opportunity to break through the noise and drudgery of everyday work and become a thought leader who is making an impact on the world and the future of work itself.

If you are looking for the adventure of a lifetime and are interested in this opportunity, please send the following information:
1) Resume and link to your LinkedIn profile
2) Some good references or links to previous projects you’ve worked on (would be a plus)

Responsibilities

The Data Science Team plays a critical role in Shelf’s future development and direction. This Teamwork directly with the executive leadership team and is responsible for designing and implementing strategic R&D initiatives, using Natural Language Processing, Machine learning, Deep learning, Artificial Intelligence, Conceptual modeling, Statistical analysis, predictive modeling, and Hypothesis testing.

Project description

Shelf is a distributed software development company that applies technology to the problem of organizing knowledge for contact centers. By applying AI and data analysis, Shelf helps companies organize large quantities of unstructured knowledge regardless of its format, including text, audio, video, etc. Shelf’s approach to centralized knowledge ensures that the information customers get from agents or platforms is always consistent and accurate.

We believe our AI-led vision can empower the betterment of the workforce by solving massive training and knowledge gaps in the modern economy. It’s our mission to give new employees access to the knowledge of a veteran on Day 1, reducing stress and enabling success.

Team and roles>
We are building a team of individuals that are both strong team players and outstanding individual contributors. There’s no micromanagement — you will have all the trust and freedom as long as you do your job right.

An ideal candidate should always be up for the challenge, ready to work hard and make a difference every day. You will be responsible for the success of our customers and, ultimately, the success of the company.

This is a unique opportunity to apply your skills and creativity to help a cutting-edge tech company expand globally.

About Shelf

Shelf is a distributed software development company that applies technology to the problem of organizing knowledge for contact centers. By applying AI and data analysis, Shelf helps companies organize large quantities of unstructured knowledge regardless of its format, including text, audio, video, etc. Shelf’s approach to centralized knowledge ensures that the information customers get from agents or platforms is always consistent and accurate.

We believe our AI-led vision can empower the betterment of the workforce by solving massive training and knowledge gaps in the modern economy. It’s our mission to give new employees access to the knowledge of a veteran on Day 1, reducing stress and enabling success.

Team and roles:
We are building a team of individuals that are both strong team players and outstanding individual contributors. There’s no micromanagement — you will have all the trust and freedom as long as you do your job right. If you don’t know what commitment and dedication really mean and if you have concerns about whether you are a good fit, need not apply.

An ideal candidate should always be up for the challenge, ready to work hard and make a difference every day. You will be responsible for the success of our customers and, ultimately, the success of the company.

This is a unique opportunity to apply your skills and creativity to help a cutting-edge tech company expand globally.

Company website:
https://shelf.io/

DOU company page:
https://jobs.dou.ua/companies/shelf-io/

Job posted on 16 April 2021
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