Enterprise Solutions Support — EDI/B2B (offline)

You will be expected to:

· Maintain existing systems and responsible for new development projects and business requirements.
· As a corporate team to provide system support globally
· Work closely with global team for issues resolution
· On boarding new Suppliers through EDI implementation
· Process gap analysis and continuous improvement for support area.
· Support existing EDI applications systems as well as system integration/middleware
· As a corporate team to provide 24 x 7 system support within E-Commerce or B2B area.
· Work closely with development and admin team for issues resolution
· Setup EDI enablement with external suppliers
· Responsible for operations process documentation
· Monitor ticket closely ensure support tickets are resolved within SLA.
· Serve as escalation point for troubleshooting issues per OLA and SLA.
· Maintain a thorough knowledge and in-depth field experience in one application module regarding emerging or job technologies required, this could include formal or self-paced professional development.
· Perform hands on complex configuration in module.

Requirements:

· Bachelor’s degree in Information Technology or Management Information Systems OR 2 years of equivalent external work experience in the business area, from an IT and business perspective.
· Understanding process of EDI / B2B and their standards (EDIFACT, X12, RosettaNet and API )
· Knowledge of EDI Message types (EDIFACT): ORDER, ORDER RESPONSE, ORDER CHANGE, EDI FORECAST INVENTORY REPORT, INVOICE
· Understanding EDIINT, especially with AS2 communications
· Knowledge of one or more of the following applications is highly desirable
· SI – Sterling Integrator ver 5.03(formerly known as GIS- Gentran Integration Suite)
· Axway / B2Bi Gateway Interchange 5.5 or above
· Microsoft Operations Manager 2007 or above
· Preferably have ERP knowledge with SAP
· Knowledge and experience with other ERP packages (eg. ORACLE, BAAN) is also acceptable

About Jabil

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Discover more about us at:
www.jabil.com
careers.jabil.com

Say yes to OPPORTUNITY. Join us. When you succeed, we succeed.

Company website:
careers.jabil.com

DOU company page:
https://jobs.dou.ua/companies/jabil