Required skill set: BI, EXCEL, ServiceNow


Being a unique telecom and cloud management solution built natively on ServiceNow platform, MobiChord is the fastest growing telecom and cloud management company with multiple verticals customers all over the world. We are changing the world of old-school telecom completely and hold a leading position in the niche.

The Expense Management - analyst role is a critical role to the success of our customer partnerships and ensuring we can meet our contractual savings guarantees. This role creates the foundation for our expense analysis and is responsible for compiling and grooming mobile carrier data. A person in this role must have great attention to detail, have great familiarity with MS Office suite and must have a love for data!


· Handle any customer interaction professionally and with a service-oriented attitude;
· Reliable and precise work style, even under time-pressure;
· Work with clients’ financial teams to analyze complex billing models, reconcile and allocate charges and develop detailed reports;
· Act as technical telecom resource for requirements gathering and implementation;
· Perform telecom operations services, optimize processes, and define standards;
· Provide top quality customer service to clients, vendors, and internal teams;
· Own and manage the project, new processes, standards, and tools;
· Develop and own best practices, quality assurance methods, etc.
· Drive efficiencies to our data collection processes.

Qualifications and Skills:

· Ability to collaborate effectively and work as part of a team
· Strong attention to detail
· Proficient with Excel (and the entire MS Office Suite)
· Multi-tasking and organizational skills a must
· Calm in pressure situations, but a high level of urgency to resolve problems and complete tasks
· Creative thinking/ability to think outside the box
· Self-motivated
· Interest in mobility
· Good command of spoken and written English

We offer:

· Fun and exciting corporate culture of transparency, productive challenging & innovation
· Flexible work environment
· Educational events
· Paid sick days/vacations: ROWE approach
· Theme parties
· Health Insurance
· English courses

About mobichord

MobiChord is the Telecom Service Management company and we are changing the way telecom is managed. We do so by placing a service-oriented lens on the activities, tasks and processes involved in managing telecom.

Company website:

DOU company page:

Job posted on 24 March 2021
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