Currently, we are looking for a Production Specialist/Technical Support

8allocate is a global provider of end-to-end custom software development solutions to companies all over the globe, from North America to the EU to Israel to Australia.
Headquartered in Estonia, we run offshore R&D centers in Kyiv and Lviv. Our team is 50% remote and distributed. We specialize in flexible interaction exclusively with international clients (we cover industries from commercial aviation to fintech) thanks to a multinational support group of experts and management.

Currently, we are looking for a Production Specialist/Technical Support. This team is responsible for maintaining and monitoring the proprietary live trading infrastructure through which its clients trade. The new team member will play a critical role in the day to day operations of the firm.

About the project: the low latency platform which is an advanced trading platform for testing, creating, and executing proprietary strategies and algorithms. With the technology’s powerful API and supporting trading tools, traders bring their algorithms quickly to the market.

What responsibilities & tasks will wait for you?
Main: Respond to clients’ requests, assist and troubleshoot.

More tasks:
— Validate broker beginning of day files and compare to exchanges.
— Search and add any new IPO to the system.
— Check and add dividends to the system.
— Start the servers on a daily basis.
— QA — test new features and clients requests.
— Onboarding of new clients.

What skills/qualities are required:
— Experience administering both Windows and Unix servers.
— Experience with Linux.
— Understanding of and experience with networking and IT concepts such as routing, subnetting, ect.
— Experience with automated trading systems and the equity market industry.
— Previous experience in software engineering and/or operational support is a plus.
— Familiarity of Python is a plus.
— English Advanced.
— Attentiveness to details stress resistance.

Work Schedule and location
Monday-Friday
— Morning shift 9:30am — 6:30pm.
— Evening shift 12:00pm — 9:00pm.

Why choose us?
— “Family and Friends”. We are no longer a start-up, but still, have a family atmosphere in our supportive and spirited team, who are all working together on the same goal.
— “Just break down all barriers and find a better way”. Every day you’ll meet with interesting and challenging (international) projects that are covering industries from commercial aviation to fintech (different technologies, different products).
— “Hungry for learning”. You will get a lot of chances for career advancement and the development of new skills, opportunities for mentorship, or learning from more experienced colleagues.

Benefits from 8allocate:
— We care about our team’s health, so we offer you to work remotely up to July. Stay safe!
— You’ll work in a supportive and spirited team of professionals.
— Corporate events, holidays and team buildings for your joy.
— Training and development: we have a huge library (about 500 books!) and budget for your professional development.
— People-oriented management without bureaucracy.
— Paid vacation and sick leaves.
— Relocation program: if you are from another city and want to move to Kyiv, we will be happy to help you!

About 8allocate

8allocate is a provider of software development solutions to companies all over the globe, from North America to the EU. We deliver market-ready solutions for FinTech/InsurTech, eCommerce, AI, Web, Mobile, and other domains.

DOU company page:
https://jobs.dou.ua/companies/8allocate/

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