Helpdesk / system specialist (offline)

We invite you, a highly-motivated & result-oriented Helpdesk/System Specialist to join our team on a full-time position.

Credit Sense empowers lenders with AI and big data technology to help them underwrite borrowers more profitably. We've developed a market proven BI system and SAAS platform that can assess a customer’s credit risk utilizing machine learning models to deliver a significant lift in portfolio performance.
Our team harnesses years of experience in underwriting, big-data analytics, algorithm design and automation deployment to deliver cutting edge capabilities in the online banking space.

We invite you, a highly-motivated & result-oriented Helpdesk/System Specialist to join our team on a full-time position.
 
Your main responsibilities:

• Prompt technical support for office and remote employees;
• Preparation of new workstations for employees;
• Installation and configuration of software, office and network equipment;
• Configuration and administration of office networks;
• Control of user access to systems;
• Integration and Maintenance of virtual servers.
• Implementing IT solutions based on company requirements.

What we expect from you:

• At least 2-year work experience in a similar position;
• Highly experienced in HelpDesk troubleshooting and problem-solving;
• Skills of installation, configuration and administration of Windows 10, Office 365;
• Experience in working with network equipment, its purchase, configuration and support;
• Understanding the principles of the network services (DNS, DHCP, AD, VPN, IP);Forigate-Juniper Switches
• Strong familiarity with cloud infrastructure;GCP-Azur
• Experience in working with SQL and DB
• Excellent problem-solving skills and a strong customer service attitude;
• At least Intermediate level of English;
• Fast & self-learner, team player, organized and responsible, dynamic, motivated.

What is in it for you:

• Exciting project involving the latest technology/products in Fin-Tech & online banking;
• Competitive salary;
• Opportunity to expend your skills on the job (we encourage paid learning programs for company personnel);
• Flexible hours, cozy office in city center;
• Medical insurance;
• Paid sick leave and vacation days;
• Team building events and corporate parties;
• Be a part of a strong international team.
 
Come grow with our team at Credit Sense and get the tools to jump start your career!

About Credit Sense

Credit Sense specializes in developing algorithms & supporting technologies for the online banking industry.

DOU company page:
https://jobs.dou.ua/companies/credit-sense/