Client Delivery Manager (offline)

Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value-added solutions to the industry’s leading operators. Company’s business portfolio consists of the most prominent names in the business, including William Hill, Netplay, Betfred, Mansion, Bet365, etc.

Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary services such as marketing, hosting and CRM services. Leading gaming applications include casino, poker, bingo, sports betting, live gaming, casual and fixed odds games.

Behind the eminent success of Playtech’s products and services there are around 5000 employees with offices and development centers in 14 countries, the majority of whom are engaged in research and development of current and future gaming technologies.

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Job Description
Responsibilities:

• Create, maintain and control the client’s schedule and dashboard across all teams
• Analyze and handle all issues and change requests for timely delivery of the client scheduled release.
• Proactively identify risks and issues to the quality of the product
• Drive external dependencies and their schedule
• Oversee and execute on that process/plan
• Shepherd your customers through the Release process, being mindful of all requirements
• Be the communication hub internally and externally
• Implement continuous improvement practices
• Report status as required

Qualifications
• Higher education in the field of IT
• 3+ years of IT experience
• Precise written and verbal communication English skills
• Strong cross team/group/organization collaboration skills
• Ability to foresee and analyzes risks, develop risk management plan and mitigate subsequent issues
• High powered analytical skills and the ability to understand concepts and situations that pass by many others
• Developer and/or Project Manager and/or Software tester background will help to gain team credibility

Will be a plus:

• Experience in Customer Support or relative

Additional Information
Project:

Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value-added solutions to the industry’s leading operators. Company’s business portfolio consists of the most prominent names in the business, including William Hill, Netplay, Betfred, Mansion, Bet365, etc.

Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary services such as marketing, hosting and CRM services.

Behind the eminent success of Playtech’s products and services, there are around 3,000 employees with offices and development centers in 12 countries, the majority of whom are engaged in research and development of current and future gaming technologies.

If you are creative, “out of box thinker” and ambitious enough to make a difference in such a large scale international business, you are more than welcome to apply for one of our open positions at Playtech Kiev.

About Playtech

Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value-added solutions to the industry’s leading operators.
Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary services such as marketing, hosting and CRM services.
At Playtech diversity and inclusion is a priority for us and we are an equal opportunities company, all applications will be considered regardless of race, sexual orientation, disability, gender identity and religion.

Company website:
http://www.playtech.com

DOU company page:
https://jobs.dou.ua/companies/playtech/