WANTED Technical Support Specialist (English at least strong Intermediate)
remote work till 07/2021
(We considering Jun/trainee QA with good analytical skills, basic tech understanding of how web apps work, common sense and huge pro-activity)

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we believe life’s more fun with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, MA, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and think you will too.

In April 2020, we combined with SBTech, award-winning sports betting product provider, to create the only vertically integrated pure-play sports betting and online gaming company based in the United States.

During work activities, you will be providing support and consultation to a multitude of internal stakeholders which includes the analysis of the reported issues with API, knowledge transfer and participating in new versions rollout. You will be one of the main communication points for the QA and developers from other units as well as for some external customers.

You will be also involved to version regression testing and feature testing in a case of free time.

What you’ll do as a Senior Technical Support Specialist:

Providing support for other units and external customers;
Reproducing and investigation of reported issues;
Collaborating with the development teams on complex issues — with proper tracking and reporting;
Forwarding requests to the relevant teams when needed;
Participate in new versions rollout.
Requirements
Analytical mindset, logical thinking, and common sense are the first things we are looking for
Basic knowledge about software development, software testing techniques and software development life cycle;
Basic understanding of Agile methodology and Scrum;
Intermediate level of English
Good interpersonal and communication skills;
Ability to work as part of a team;
Creativity, initiative and curiosity;
The drive to be knowledgeable of current technologies;
The following skills could be a plus:

Earlier experience working as technical support, QA or QC engineer;
Technical degree is a plus;

Benefits
Being a part of an international team focused on excellence in product development
Very good remuneration
Comprehensive health insurance + gym
Team building and fun activities
High end modern office facilities
Dynamic and friendly work environment
Open and transparent communication
Long term career growth opportunities
Professional growth, extra education opportunities and cross-locations knowledge sharing
English classes

About DraftKings

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we believe life’s more fun with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, MA, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do and think you will too.

In April 2020, we combined with SBTech, award-winning sports betting product provider, to create the only vertically integrated pure-play sports betting and online gaming company based in the United States.

Company website:
https://careers.draftkings.com/

DOU company page:
https://jobs.dou.ua/companies/sbtech/vacancies/

Job posted on 4 April 2021
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