Signum.AI - New-York-based automated AI Platform
That Creates High Performing Ads startup.
The world's best brands such Coca Cola, Nike, Red Bull, and marketers use the Signum.AI campaign automation, optimization, and audience discovery platform to increase ROAS and drive sales on autopilot.
We are looking for a Customer Success Manager to be responsible for the entire install base, owning onboarding, training, renewals, and customer loyalty.
YOUR RESPONSIBILITIES:
- Develop a trusted advisor relationship with key customer stakeholders through consistent and open lines of communication
- Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty and revenue growth
- Work with customers to ensure they are leveraging the solution effectively and finding value in the service
- Identify growth opportunities within named accounts while ensuring high renewal rates
- Proactively monitor and identify usage trends in order to uncover renewal risks, while supporting greater adoption rates
- Work closely with Signum.AI resources as necessary
- Track customer interaction within CRM
WHAT WE EXPECT:
- Excellent English is a must
- Excellent written and verbal communication skills
- Understanding how AI, marketing automation, sales, and outreach work
- Ability to evaluate customer needs
- Highly consultative, enabling you to assess the potential of a client and develop a strategy for growing their business
- Comfortable negotiating contract terms and overcoming pricing objections
- Strong analytical skills, familiar with SaaS
- High energy, self-motivated, driven and dynamic personality
- Confident, with strong interpersonal skills, and a true team player
- Strong planning and learning skills
WHAT WE OFFER:
- Opportunity to work in a fast-growing innovative team
- Unique experience of working with global markets
- Enormous opportunities for professional and career growth
- Competitive salary
- Professional training
- Modern corporate library
- Regular corporate events
Better three hours too soon than a minute too late ;)
THE TIME IS NOW! APPLY!
About Signum AI
Signum.AI — это сервис для автоматизации работы с внешними дата-вендорами.
Как это работает?
Продукт интегрируется с сотней поставщиков внешних данных (дата-вендоров) и дает доступ к ним по принципу «единого окна».
Почему это актуально?
Количество источников данных растёт, и работать с ними одновременно становится всё сложнее. Все вендоры развиваются по своей траектории: у каждого — свой API, уникальный функционал, принцип работы и прайс. В итоге увеличивается время обучения сотрудников и стоимость интеграции инструментов.
Signum.AI предоставляет единый интерфейс для работы со всеми вендорами, где пользователь может выстраивать свои дата-флоу по принципу drag&drop.
Иными словами, Signum.AI — это Miro для Data Pipeline, который объединяет потоки данных на одной платформе и предоставляет простые инструменты для работы с ними.
Company website:
https://signum.ai
The job ad is no longer active
Job unpublished on
4 June 2021
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