We are SoftServe company and we are actively looking for Scrum Master/Associate Agile Process Consultant, who will be ready to deal with SoftServe clients’ team.

Job Purpose
Work directly with SoftServe clients’ team:
- Setup efficient processes and practices on the multiple team level
- Implement industry frameworks and its combinations
- Act as a Scrum Master in a team or multiple teams on the customer’s side and coach them along their way to success.


As a Scrum Master you will:
- Consult and coach customer’s leadership and project teams
- Form productive relationships with peers and peer groups within the organization
- Look for ways to strengthen teams understanding of Lean-Agile concepts and principles
- Ensure teams actions are aligned with the product goals/vision
- Ensure Scrum and/or Kanban practices are used and improved within and across teams
- Use empiricism to maximize product value and bring transparency to the organization to build trust and strengthen relationships between the delivery group and business customers.
- Identify trade-offs between short and long terms benefits to drive shared vision between the team and product owner
- Foster a continuous learning environment helping teams to inspect & adapt

As an Agile Consultant you will:
- Assist in the assessment of the current state of the processes and roles in the teams
- Conduct process and knowledge gap analysis for the teams
- Design target process for the teams that will address clients business needs and constraints
- Tailor existing Agile framework or methodology on the project to meet customer’s needs
- Deliver Agile training for teams, leadership, and management


- 4+ years of project management experience in the software development industry
- Experience in management and facilitation of large-scale distributed Agile projects and scaling frameworks (SAFe, Nexus, LeSS)
- In-depth experience systemizing fit-for-purpose agile ceremonies across teams and coaching leaders on agile values, project and product management, etc.
- A proven track record of building sustainable iterative delivery
- Solid understanding of all aspects of SDLC
- Experience in assessing how the team is doing and suggest necessary actions to improve while fostering teamwork
- Solid knowledge of Agile approach, iterative/incremental development, and related frameworks, including Agile scaling (SAFe, LeSS, Nexus, ScrumScale, DAD)
- Knowledge of cultural difference and cross-cultural behavior
- Demonstrated experience at driving Agile transformations from design to implementation (will be a plus)

Skills & abilities:
- Excellent communication and facilitation skills
- Curious and creative mindset with a desire to learn
- Great public speaking and presenting skills
- Self-starter, ability to work independently and collaboratively
- Ability to communicate complex ideas effectively, both verbally and in writing
- Exceptional analytical and quantitative problem-solving skills  
- Skilled in building relationships and navigating through organizational ambiguity to create a path to value for the team
- Advanced English

Professional certification
- Any of ICAgile, Disciplined Agile, Scrum Alliance, or Scrum.org certifications
- Kanban University (will be a plus)
- SAFe or LeSS (will be a plus)

About SoftServe

SoftServe is the largest Ukrainian IT company, a team of 8000+ thinkers and makers, true professionals and good people. We like what we do and do it well. For us, that means a lot.

From engineering to architecture, business analytics to project management, artificial intelligence to customer support solutions, and so much more — choose from a variety of paths and grow your dreams.

Our company isn’t just about technology — it’s about open-minded people who love technology, and use it to extend boundaries and connect people, businesses and ideas for the better. We encourage that passion by helping our employees not only build great careers but live great lives.

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