We are NeoGames, a global leader of iLottery solutions and services to the national and state-regulated lotteries.
We empower our customers to create the most successful iLottery programs with a complete solution that includes industry-leading omnichannel platforms, an innovative portfolio of the best performing interactive games, and a full suite of business and technology services.
We are on the lookout for extraordinary people, who will be eager to learn, to be a part of a team and share our vision.
We are hiring a Site Reliability Engineer to join us.
RESPONSIBILITIES:
Research and report issues and anomalies found in the production environments.
Provide Tier 2-3 services for support center and third-party integrators.
Expand and develop the monitoring coverage in the company.
Work with different tools for automation/monitoring.
Work in different environments (cloud/on-prem).
Work with different architectures (monolithic/SOA/MSA – K8s/Kafka)
Be a part of the application dev decision making (monitoring and operations aspects).
Interface with various Departments, R&D, and Customer Support groups to address product issues in complex environments.
Maintain good internal and external customer communication, provide a high level of support and minimize escalations to R&D
Prioritize daily missions and manage critical escalations
Working in a team with other junior NOC engineers
Working days — Monday — Friday and working hours are 2 pm — 11 pm
REQUIREMENTS:
Strong understanding of web and web-related technologies and Client/Server applications – Must
1-2 years' experience in System/Tier 2 position – Must
Experience with PowerShell/bash/python scripts – Must
Knowledge in writing scripts/small applications – Must
24/7 availability in case of critical issues (on-call duty)
Experience with monitoring tools (SCOM/ELK) – a significant advantage
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills in English
Service-Oriented and good communication and interpersonal skills
Hard-working, responsible, meticulous, detail-oriented, independent
About Mate academy
Mate Academy — це онлайн академія IT професій, яка надає фултайм (9:00-18:00) 4-місячний курс навчання програмуванню. Окрім напрямку Front-end ми також пропонуємо такі напрямки навчання: Java, Full Stack Web, UI/UX Design, QA, Python, Recruitment. Випускники нашої академії це люди з крутим досвідом кодингу (500+ годин), готовими 2-3 проектами на GitHub та знанням англійської мови. Усі 100% коду, який пишуть наші студенти під час навчання - отримують код рев’ю наших менторів з досвідом роботи в IT.
Company website:
https://mate.academy
The job ad is no longer active
Job unpublished on
22 April 2021
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