Technical Support Engineer  $1000-1500

GeeksForLess is looking for Technical Support Engineer (Linux Admin) for the world’s first autonomous breach protection platform, which eliminates the need of complex multi-product stacks, making robust breach protection within reach for any organization.

Working schedule: 9AM-5PM (UTC+2, Kyiv time)

Requirements:
- Basic understanding of the Windows environment
- Customer Service and Communication Skills
- Troubleshooting
- AD, LDAP
- Most popular Linux commands/utilities
- Virtualization
- Networking
- Firewalls
- NOC duties and goals

Responsibilities:
— Installation, configuration and finetune products remote and on-site.
— Working with customers to ensure full deployment and support.
— Create supporting documentation for customers
— Provide formal remote and onsite training with on the job training to customers
— Provide Tier1-2 support — include deep investigation, provide workaround to various problems while meeting SLAs.
— Working closely with the SoC, Research and Development teams to ensure quick resolution
— Understand customer needs and help to shape product.

We offer

— Competitive salary
— Career opportunities, professional and financial growth
— 1.5x overtime and 2x holidays payment (completely voluntarily)
— Secure environment
— English classes
— Medical insurance
— Assistance with PE and tax handling

About GeeksForLess

Our company has come a long way from the small projects implementation to the level of established trust relationships with the world's IT Leaders. We are proud of our highly professional teams of developers located in in Mykolaiv, Lviv, Kyiv(Ukraine), Krakow (Poland) and Clark Freeport Zone, Angeles City, Philippines. We constantly invest in the comfort of our employees.

Company website:
http://geeksforless.club

DOU company page:
https://jobs.dou.ua/companies/geeksforless/