Release and Support Manager (offline) $1500-5500

Responsibilities:
Lead Release Management for the products by defining the release strategy and executing the procedures with the teams across environments
Oversee the Infrastructure that the products are built upon, including the team, processes and monitoring tools utilized to support them
Manage the global Support team and coverage schedule. Act as an escalation point for support. Make sure the product support knowledge base is maintained. Create, monitor and improve performance metrics for product support and the support team. Conduct Incident analysis and apply learnings.
Manage, mentor and support team members
Review and enhance team processes and outputs
Requirements:
Successful Release Management experience
Infrastructure Management experience including significant hands on experience with AWS and microservice architecture
General team management experience
Schedule flexibility needed to manage global team
8-10+ years of proven experience in product development
Knowledge of SQL, experience with postgresql db or Aurora
Knowledge in monitoring systems like Prometheus and Grafana 
Upper-Intermediate level of English language proficiency
Experience managing and mentoring team members
Good team player with good written and verbal communication skills
Will be a plus:
Experience managing application support
Hands-on full stack developer with expertise in Java (Spring) and React
Hands on experience with Mobile application development
Graduated with a degree in Computer Science or Information Systems
We Offer:
Competitive compensation
Become a part of our international team
Opportunities for enhancement
Friendly Environment
Opportunity to make a positive impact on the team
If you’ve got the skills and experience and want to join our international team, please send your CV immediately! =)

About Windmill Smart Solutions

Windmill is a software design and development company based in Switzerland. Our team is made up of highly qualified, innovative and talented professionals who each specialize in their area of expertise.
At Windmill, we try to provide our team members with an exciting professional environment that encourages personal enrichment and career growth in a highly collaborative, technical setting. We are looking for passionate, intelligent and fun individuals who are truly committed to excellence.

Company website:
http://www.windmillsmartsolutions.com