Our client is a big American company, which makes life easier for people and brands everywhere through trusted Conversational AI. The company was named to Fast Company’s World’s Most Innovative Companies list in 2020 and is a founding member of EqualAI.

Requirements:

- Salesforce administrator with 1+ years of experience
- Understanding of Salesforce.com best-practices
- Manage Salesforce security including roles, profiles, sharing rules, and groups.
- Experience in performing Salesforce upgrades and ensuring successful integration;
- Exceptional ability to create and maintain Salesforce databases;
- In-depth knowledge of Salesforce products and their functionalities;
- Knowledge of importing sales data and generating Salesforce reports;
- Strong data management abilities;
- Upper Intermediate Spoken English (B1+/B2)

Responsibilities:

- Ensuring optimal performance of Salesforce systems and products;
- Upgrading and configuring Salesforce systems for optimized integration;
- Setting the roles and access levels correctly, configuring the Apps, creating the necessary business units and implement the necessary process logic;
- Suggesting system improvements;
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups;
- Working closely with developers helping to resolve any SalesForce connected issues;

We offer:

Healthcare

- Medical insurance at the company’s cost
- Payment for sports/cultural activities
- COVID-test compensation during a pandemic
- Consultation with a psychologist
- Paid vacation
- Paid sick leaves

Career

- Option on your choice: Remote or In-office work
- Individual development plan
- Mentorship programme
- Regular performance review
- Salesforce certification (at company cost)
- Business trips to our partners
- Yearly bonus for the development team
- Educational programme
- English lessons with a native speaker
- “Synebo talk” internal educational programme
- Soft skills training
- Professional courses at the company cost

Corporate culture

- Team-building, social events
- Corporate trips and travelling abroad
- Free lunches
- Presents for employees on their anniversary of working in the company
Birthday presents/New Year presents/presents for Company’s Birthday
- Regular cultural events in and out of office
- «Happy hour» team-building event every Friday evening (food and drinks at company cost)
- Marriage and childbirth encouragement

About company:

Our company makes life easier for people and brands everywhere through trusted Conversational AI. Our Conversational Cloud platform empowers consumers to stop wasting time on hold or crawling through websites and message their favorite brands instead, just as they do with friends and family. Our 18,000 customers, including leading brands like HSBC, Orange, GM Financial, and The Home Depot, use our conversational solutions to orchestrate humans and AI at scale and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. We were named to Fast Company’s World’s Most Innovative Companies list in 2020 and are a founding member of EqualAI.

About Synebo

Our company provides Salesforce services for a diverse roster of businesses.

Company website:
synebo.io

DOU company page:
https://jobs.dou.ua/companies/synebo/reviews/?from=djinni_job

Job posted on 10 February 2021
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