Sales Engineer-Ukraine site Location: West Region (include Ukraine/Belarus/Moldova) Offline

Job scope covers following:

• Install and configure Trend Micro’s Software and Hardware according to best practices

• Addressing and resolving CIO and CISO concerns about security and compliance risks.

• Create and maintain product deployment training collateral such as guides, presentations, and scoping questionnaires

• Provide subject matter expertise on areas of security, threat detection, prevention solutions to customers.

• Support the public advocate of cloud computing at conferences, industry training, and related events.

Responsibilities:

• The SE will be involved in technical engagements from the pre-sales phase to deployment phase, which includes:

• Deliver Pre-sales support across the Trend product lines

• Designing solution and high-level architecture

• Providing consultative product and solution expertise

• Delivering training

• Installing and configuring Trend Micro solutions (both POC and Post sales)

• Identifying system integration requirements and working with in-house professional services and / or outside system integrator partners to deliver integration solutions

• Working with company support personnel to ensure ongoing quality support

• Collaborating with the product application development team to identify and realize technical improvements to the product

• Contribute to departmental best practices, strategies, methodologies and documentation, for increased efficiencies.

Qualifications

• 5+ years SE experience and/or professional services experience required

• 5+ years’ experience with Microsoft Windows and Linux Host / Server Operating Systems including system security.

• 5+ years’ experience in computer software or systems including security products (Malware detection, Intrusion Detection, Content Security)

• Strong IP networking solution knowledge and skill set (e.g. Cisco CCNA, CCNP or equivalent)

• Strong knowledge of virtualization technologies (VMware vSphere)

• Certified Information Systems Security Professional (CISSP) certification is welcomed

• Strong knowledge of enterprise security technologies

• Working knowledge of Gateway Security (e-mail and Web security)

Requirements

Core Skills:

• English skill at professional working proficiency level

• Strong multi-tasking and problem resolution abilities

• Ability to read and interpret network sniffer output (for example pact files)

• Ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential

• Ability to manage own time effectively is a requirement for success

• Quick learner with desire to learn new tools and techniques

• Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients

• Moderate coaching and mentoring skills are essential

• Presenting to a large group / audience at shows and other events

Experience & Education Requirements:

• Requires Degree or equivalent combination of education and experience in information security software or systems.

• Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products

• Must be able to provide software/network troubleshooting on complex technical issues