Reporting into the Lviv QA Manager with dotted line responsibilities to the Client QA Manager (London), you will use a variety of tools and defined processes to contribute towards the quality of our portfolio of mobile applications.

Job Description

- Execute a set of documented and defined tests against various platforms/builds, as well as engage in exploratory testing
- Seek, highlight and document issues encountered
- Ensure all mobile client releases are to the highest quality, both in terms of defect mitigation and user experience
- Understand and follow QA practices and processes defined within the QA Confluence space
- Understand the device matrices set by the Client QA Manager and ensure coverage scope remains efficient throughout test life cycles
- Work closely with the more senior members of the QA team to help prioritise and resolve issues found, delivering continuous feedback throughout the development lifecycle
- Provide feedback and updates on the dedicated test suites and associated test cases spanning multiple projects & campaign types, addressing out of date cases, missing cases etc.
- Regularly liaise with the Server QA team, using Charles or similar tools to monitor calls between the Client
- Work closely with Customer Support to investigate, document and where necessary push for swift resolution of Live issues, understanding where potential gaps existed
- In the absence of a client, test API calls via Postman or similar tools
- Contribute to attaining the teams yearly goals through ownership and tracking of personal / team KPOs & OKRs
- Follow escalation procedures when a serious bug has been identified, particularly in Live
- Remain in communication with the rest of the QA team, ensuring that no duplicated work is carried out unless specifically required

Skills and Requirements

- Understanding of different types of test documentation
- Relevant experience with any TTS
- Understanding of different types of testing (ISTQB based)
- Proven exploratory testing experience
- Knowledge of JIRA / similar BTS
- QA experience on a commercial project
- Understanding of the cross-platform testing concept, ability to create sufficient coverage scope for mobile app
- High-level attention to details, ability to find mistakes not only in an app but in test cases and provide clear feedback about that
- Proven experience of testing web-services via Charles / Postman within mobile testing
- Understanding of Agile (Scrum, Kanban)
- Understanding of SDLC
- Strong verbal/written communication & excellent attention to detail
- Strong time management, accountability, and organisational skills
- Energetic, enthusiastic and self-motivated
- Knowledge of using mobile debugging tools

About Product Madness

Product Madness burst into life in 2007 as the brainchild of two Stanford Business MBA graduates who possessed an innate love of gaming. Initially, the entrepreneurs developed casual games for Facebook and mobile, before having a ‘light-bulb moment’ in 2009 and refocusing their efforts with laser-guided precision on the exploding social casino genre.

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