As a Talent Success Lead, you will be responsible for leading the process of resource tracking all through the location. This is a hands-on role that includes interacting with employees, project managers, and all the company leadership team.

SoftServe is a leading technology solutions company specializing in software product and application development and services. Our mission is to be a valuable partner for our clients who represent different domains. We measure our success by our clients’ success.

As a Talent Success Lead, you will be responsible for leading the process of resource tracking all through the location. This is a hands-on role that includes interacting with employees, project managers, and all the company leadership team.

Talent Success Lead  (TSL)  also manages tools, data, and reporting pertaining to resource management of the company staff, including capability, availability, and data utilization. Moreover, this role works hand in hand with Recruiting in screening prospective resources into each practice.

A candidate with a Bachelor's degree or higher
Having 2 years of experience with facilitation, coordination, scheduling, and managing of internal and external resources or similar role
Understanding IT outsourcing industry well
Demonstrating a high level of analytical and problem-solving skills in managing complex deployments
Superior in organizational skills, unflagging attention to detail and demonstrated a commitment to the accuracy and completeness of the information
Able to independently manage priorities and resources in a high volume, client-driven environment
Highly service-oriented and responsive
Able to negotiate on different Company levels
Skilled in Microsoft Office suite, in particular, Excel, Word, and Outlook
Demonstrating excellent written/verbal communication skills and well-developed interpersonal skills
The one having Intermediate+ English level

Ensuring Business Growth in Location
Managing Release to Reserve process, making decisions on the acceptance
Assuring load, managing tasks assignment for employees in reserve, making dismissal decisions
Managing the retraining process and internal projects
Managing reserve cost-effectiveness
Consulting and supporting company management to ensure the best quality of collaboration with staffing
Keeping stakeholders updated regarding staffing capabilities in location
Participation in staffing strategy development for specific projects and positions in their location
Analyzing reserve quality and amount of available specialists, timely opening of reserve vacancies for the external search for skills which cannot be gained internally, making the decision on hirings
Recommendations for employees available in reserve for open vacancies by providing extensive information about the candidate, timely reaction to staffing needs, changes
Managing potential apprentice needs and track apprenticeship vacancies
Taking care of employee retention processes in location. Promoting existing processes (rotation, retraining) and creating new ones
Managing salaries
Investigating, creating and applying best practices for staffing speed upon location/in the Company
Driving initiatives in the Company to improve staffing and resourcing processes 

Align the right people to the right projects at the right time! Join us and you’ll get the best rock team who don’t regret their time, passion, and efforts to make business effective and people happy at the same time

About SoftServe Dnipro

SoftServe is the largest global IT company with Ukrainian roots specializing in software development and consultancy services. Since 1993 we’ve been partnering with organizations from start-ups to large enterprises to help them accelerate growth and innovation, transform operational efficiency, and deliver new products to market.
To achieve this we’ve built a 8000+ strong team of the brightest, most enquiring minds in the industry, and we form close, collaborative relationships with our clients so we can really understand their needs and deliver intuitive software that exceeds their expectations.
Our experience stretches from Cloud, Security and UX Design to Big Analytics and the Internet of Things, we have offices across the globe and development centers across Eastern Europe.

What we offer:
Our company and project offers culture and environment where everyone has a possibility of making changes on a bigger scale, taking on challenges while developing oneself professionally and personally on a daily basis.
You will have access to:
· Interesting project in growing business domain
· Excellent team atmosphere
· Great corporate events
· Career prospects
· Education and self-education capabilities
· Strong Developer community
· Competitive salary & bonus system

Company website:

DOU company page:

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