Service Delivery Manager - Voice Provisioning (offline)

Responsibilities

Carriers onboarding and management

Do research on Wildix main markets to find and onboard suitable carrier for DIDs porting
Porting team management

Process, coordinate and manage porting activities
Manage numbers orders and porting requests to be delivered accurately and within SLA
Ensure accurate number records are maintained.


Requirements

Must have a broad telecom industry experience of number management, number porting and carrier role with in major DID provider (BICS, Voxbone, Bandwidth)

Nice to have:

Broad experience of using and customising number management systems
Knowledge of common Local Number Portability systems
Experience of ordering numbers and porting requests with multiple carriers.
Experience in setting up number management processes and systems.

About Wildix

Since 2005, Wildix has been helping companies with 50 to 1000 users grow their businesses with the first web-based VoIP PBX UC&C system.

The first 100% secure, easy-to-use, professional web-based UC&C system is designed to help you reach your goal: increasing revenue through converting more leads into customers.

Wildix is for companies that want to increase their revenue and productivity with a secure-by-design tool.

Only Wildix allows customers to communicate in the way they prefer from one single interface, from any device and also from the website, by connecting the company website with WebRTC.

— Gartner Magic Quadrant —

When you use Wildix, you use a system that’s been validated by the foremost experts in the tech market. Gartner, a company that delivers actionable, objective insight to executives and their teams, has positioned Wildix as a Niche Player in the 2021 Gartner Magic Quadrant™ for Unified Communications as a Service, Worldwide.

Company website:
https://www.wildix.com/ua/

DOU company page:
https://jobs.dou.ua/companies/wildix/