Business Analyst/Consultant

We are looking for a Business Analyst, team up with Customertimes!
Our goal is to use our deep breadth of experience in Healthcare and Life Sciences to improve lives by providing innovative solution on next-generation platforms.

Job Responsibilities:
- Work with clients and end-users to gather, understand, and define business requirements;
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients;
- Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfil user stories;
- Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies;
- Collaborate with developers to test and verify that solutions will meet the business requirements;
- Ensure completion of all project-related artefacts, including functional specifications, technical specifications, use cases, and test plans;
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training.

Requirements:
• Proven ability leveraging analytical and problem-solving skills in a fast-paced environment;
• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies;
• Strong presentation, communication (written and verbal) skills, and interpersonal skills;
• Experience documenting user stories and creating to-be process flow diagrams;
• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio;
• Ability to juggle and prioritize multiple tasks within a collaborative team environment;
• Demonstrates flexibility and willingness to do what it takes to get the job done;
• Drive and desire to learn and grow both technical and functional skill sets;
• Experience using Salesforce or similar CRM Products to develop a client or business solutions will be an advantage;
• English - Upper-Intermediate, Advanced will be an advantage.

We offered:
— Competitive compensation depending on experience and skills;
— Social package;
— medical insurance;
— English courses;
— Massage in the office;
— Professional and career growth;
— Financial Stability;
— Friendly team and pleasant working atmosphere;
— Convenient office location in the centre.

About Customertimes

Customertimes — US-based service IT company that specializes in consulting, development, integration, and support of the cloud solutions based on Salesforce, Heroku, MS SharePoint, and other platforms.

We deliver cutting-edge technologies and services to our client in Pharma, Life Science, CPG, Finances, etc. Our project teams develop the digital solutions that can force and improve the health care in different countries, upgrade the business processes in retail trade, add the new options to the industry of digital entertainment.

Company website:
customertimes.com

DOU company page:
https://jobs.dou.ua/companies/ctdev/