Senior User Experience Researcher (offline)

Required skills

— Bachelor’s degree in Human-Computer Interaction, Visual Communications, Psychology, Sociology, or a related field or equivalent practical experience.
— 5+ years of relevant work experience in a role of a User Researcher
— Deep understanding of user-centred and data-driven design methodology
— Excellent presentation skills
— Strong background in product design
— Broad experience of both qualitative and quantitative research methods, a strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
— Excellent working knowledge of statistics and the principles of experiment design.
— Effective interpersonal, communication, negotiation and collaboration skills.

Responsibilities

Bizzabo is seeking a Senior UX Researcher that will answer the most challenging questions we face in the world of professional events. In this role, you will support the entire research process, collaborating closely with cross-functional counterparts in Product Management, Design, Marketing, and Engineering to influence key strategy and execution decisions. You will help define features and products as you spearhead a human-centred decision-making process.

As a User Experience Researcher at Bizzabo, you will help everyone focus on the user. You will create understanding and empathy around user needs and will help the design and product teams make informed user-centred, data-driven decisions. You will be a user advocate within the company by acquiring in-depth knowledge about our user needs and motivations, and our business needs, goals, and KPIs.

Your research will help us create useful, usable, and delightful new products and features for people as well as continually innovating on our existing products. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings.

Responsibilities:

— Work closely with cross-functional partners (product, design, data, business and development) to identify and prioritize knowledge gaps in our understanding of the user experience, and conduct research that contributes to solving those knowledge gaps.
— Collect and analyze user behavior through different research methodologies such as data analysis, online experiments, lab studies, interviews and surveys.
— Synthesize insights into the Product to support business goals.
— Provide the user perspective and communicate the most relevant industry and competitive insights to stakeholders in all departments.
— Develop research plans that span the full product development cycle and integrate User Experience Research into the development process.

Project description

Bizzabo is landing in Europe! We are excited to be opening a new Bizzabo office in Kyiv and we are looking to hire the pioneering team to join and lead the way. If you are passionate about building, shaping, and bring a part of a brand new team to a brand new Bizzabo site- this is the chance to do so.

Who we are

Bizzabo is the only Events Success Platform for in-person, virtual, and hybrid events. Bizzabo’s all-in-one event software helps companies measure, manage, and scale events towards key business outcomes—empowering every organizer, marketer, exhibitor, and attendee to unleash the power of professional events. Bizzabo powers events for brands like Amazon, Microsoft, Forbes, Uber, Electronic Arts, HubSpot, Dow Jones, Gainsight, Bank of Ireland, etc. The company was founded by Boaz Katz, Alon Alroy, and Eran Ben-Shushan, and has more than 140 Bizzaboers working in our NY and TLV offices.

About Bizzabo

Bizzabo is the only event success platform for in-person, virtual, and hybrid events.

Bizzabo’s all-in-one event software helps companies measure, manage, and scale events towards key business outcomes—empowering every organizer, marketer, exhibitor, and attendee to unleash the power of professional events. Bizzabo powers events for brands like Amazon, Electronic Arts, Financial Times, Forbes, Siemens, and Salesforce to name a few. The company was founded by Boaz Katz, Alon Alroy, and Eran Ben-Shushan, and has hundreds of Bizzaboers working around the globe.

Bizzabo is landing in Europe! We are excited to be opening a new Bizzabo office in Kyiv and we are looking for hiring the pioneering team to join and lead the way.
If you are passionate about building, shaping and leading a brand new team in a brand new Bizzabo site- this is the chance to do so.

In Bizzabo we are passionate and curious about new technologies. Our server architecture is microservices based, running on a Kubernetes cluster, written in Java and Kotlin, using MySQL, Elasticsearch, BigQuery, and Kafka as data sources, and we are using BI tools for advanced analytics.

Our front end is node.js, next.js, and React, and our mobile app is written in React Native.
In the past year alone, Bizzabo has been recognized for Crain’s NY Best Places to Work, The Software Report’s Top 50 SaaS CEOs, Gainsight Pulse Product Experience Award, SIIA CODiE Best Event Technology Solution, and MarTech Breakthrough Awards for Best Overall Event Management Platform.

Bizzabo has consistently won Event Technology Awards for the past five years.
The awards recognize the achievements of companies delivering digital and technological solutions to the events industry.

This year we’ve been shortlisted for five out of five Event Tech ‘Oscars":
• Best Event Management Platform
• Best Hybrid Event or Live Streaming Solution
• Best Use of Technology for Event Analytics / Data Collection
• Best Conference Technology

Company website:
https://www.bizzabo.com/

DOU company page:
https://jobs.dou.ua/companies/bizzabo/