Support Specialist

We currently have an open job position for a Support Specialist at Cloudprinter.com. We are looking for candidates who are able to work on a shift basis.

REQUIREMENTS:

- 1+ years of experience in the customer service industry
- Upper-Intermediate/ advanced level of English ( both spoken & written)
- Excellent communication and negotiation skills
- Experience in communicating with clients (preferably to be a stress-resistant person)
- Ability to work effectively with minimal supervision
- Attention to details
- A fast learner who is flexible and copes well under pressure

RESPONSIBILITIES:

- Give Support to the customers via chat
- Identify and escalate priority issues
- Ensure customers' satisfaction
- Working with CRM system (experience working in HubSpot will be a plus)

About Clouprinter

As a multi-side platform, we are connecting print partners and print buyers in almost any country in the world via our cloud-based platform.
We are a Dutch company with branches in Denmark and Ukraine.

Company website:
https://www.cloudprinter.com/