We are looking for an Integration Manager, who an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organisation.

Solid is a fin-tech company that provides businesses with a smart full-cycle solution for accepting online payments worldwide. Together with international payment systems and major market players, we develop complex client-oriented services. Our advanced technology complies with the highest Payment Card Industry Data Security Standard, having fully automated workflows and ease of integration.

You will join a team that has a unique experience in fin-tech, acquiring, analytics, and risk management, and supports the rapid growth partners in all key markets.

What you will do:
— contact with merchants to solve their technical problems in the integration process;
— answer product-related queries in a timely manner;
— maintain and support of corporate wiki for merchants in English;
— maintain customer relationships and ensuring customer satisfaction;
— support API documentation in English;
— work closely with Product Management and other user-facing teams as part of a larger effort to support users.

We’re looking for someone who has :
— at least 2 years of commercial experience (development/QA/ technical support/ sales fields);
— good technical and product knowledge;
— excellent communication and interpersonal skills;
— good critical thinking and problem-solving skills;
— English level — Upper-intermediate +.

Will be an advantage:
— experience with payments/payment services.

Our Company is a unique place for development and growth:

Comfortable work environment and flexible work hours
An excellent office with a summer terrace, lounge zone, kitchen, and PlayStation located within a 5-minute walk from Tarasa Shevchenka metro station. There are many plants and a special ventilation system in our offices. We provide 20 days of paid vacation and flexible work hours.

Health care and Sport
We provide breakfasts, lunches, unlimited fruit, snacks, smoothies, and yogurts in the office. The office also has an in-house corporate doctor. We provide employees with health insurance. Free training for running, football, basketball, volleyball, and yoga with professional coaches is available to staff. Corporate discounts for gym membership and sponsorship for participation in sports competitions are also accessible.

Learning and Development
We have Business and Management Schools for company employees. We provide an online library and free English lessons as well as access to paid conferences, training, and seminars.

Loud parties
Every summer and winter, we organize parties with crazy line-ups at cool locations. Every month we meet for a get-together, and after a quarterly report, there is a party.

Join our team!

About Solid - Fintech Company

Solid - це фінтех-компанія, яка допомагає бізнесам приймати платежі онлайн по всьому світу за допомогою плеяди різних методів та технологій. З року в рік ми зростаємо на сотні відсотків та спільно з міжнародними платіжними системами Visa, Mastercard i банками-партнерами з усього світу, створюємо власні сервіси. Наш продукт відповідає міжнародним стандартам безпеки даних індустрії платіжних карт, є багатошаровим та може бути адаптований під найвибагливішого клієнта.

Solid — це команда, яка має колосальний досвід в фінтех, еквайрингу, аналітиці та ризик-менеджменті і, яка підтримує стрімке зростання партнерів на всіх ключових ринках.

Company website:

DOU company page:

Job posted on 27 December 2020

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