Technical Writer (offline)

Requirements:

Fluent English (spoken and written);
Deep understanding of tech and dev process and terminology;
Experience in technical writing (not less then a year);
Ability to extract documentation related data from code/tasks description/specs/team members etc.;
Able to work on multiple briefs at once;
Great attention to detail in their work.

Responsibilities:

Technical documentation of a product;
Knowledge base creation and support;
Create client facing user guides for company products;
Establish and maintain contacts with the product team (dev, PM) to learn new functionality and stay up to date on development progress;
Write relevant articles for the support knowledge base;
Technical release notes.

We offer:

Full-time work with flexible work hours;
Loyal, adequate and fair management;
Career growth opportunities;
Free English courses;
Medical Insurance;
Team-buildings and corporate events.

About ThingsBoard, Inc.

ThingsBoard, Inc. was founded in 2016. We develop software products for IoT (Internet of Things). Our flagship IoT platform is the most popular open-source project in its class. ThingsBoard's software is widely used by 500+ industrial customers with a wide range of requirements for device management, data processing, security, privacy, analysis, etc.

ThingsBoard, Inc. evolved from a startup to a leading IoT company with hundreds of customers and thousands of community users. Our R&D office is in Kyiv, Ukraine.

Company website:
https://thingsboard.io

DOU company page:
https://jobs.dou.ua/companies/thingsboard-inc/